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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Richard Husted
a week ago
“Deshaun Clark visited our house to do a service call and full system check up because things didn’t seem to be functioning properly with my system. Due to the thoroughness of the full system checkup it was quickly determined that the system was running properly and it was in fact my thermostat. It was quickly replaced and the system was running on what has proven to be the coldest night of the year. Every dealing I’ve had with 1HR Heating & Cooling Techs has been nothing but exceptional. Deshaun Clark definitely exceeded our expectations and is continuing the excellence we’ve experienced to date.”
Nakia Leslie
2 weeks ago
“John and Rose very professional and down to earth. The diagnostic was quick and efficient , explained everything that they were doing. Once the problems were found. John went through all the pricing options to include One hour comfort club and total home package. Before making a decision on the repairs, the parts were confirmed to be stock. They cleaned up their work area accounted for all tools. Went to get the parts needed to make repairs returned within and hour installed parts, ran checks performed the heat system tune up. Op checked the system everything ran great. Cleaned up the work area accounted for all their tools. Completed paperwork, payment and made sure I didn't have anymore questions. Shook hands told me to have a Great day. I'm super satisfied heat is on house is nice and toasty. Thanks John and Rosie.”
John Phillips
in the last week
“I would give the technicians a 5 star but the part took over 3 weeks to get during the coldest weather we have had this year. During the three weeks we had no updates I called for 3 updates and got 2 the last one I got no update and no call back. So I called again and they finally told me they were coming out today. Come to find out my phone no.was not in my file. I guess they don't have your no. When you call. But the technicians were great on both calls and so far I have heat. I realize that the parts are sometimes hard to get but you all installed the unit ,it was purchased from you and serviced by you several times I wold think you would have had parts on hand for your own equipment. All in all I'm satisfied with your service but a little disapointed,so that's the reason for the 4 stars and not 5.”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.