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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Richard Husted
a month ago
“Deshaun Clark visited our house to do a service call and full system check up because things didn’t seem to be functioning properly with my system. Due to the thoroughness of the full system checkup it was quickly determined that the system was running properly and it was in fact my thermostat. It was quickly replaced and the system was running on what has proven to be the coldest night of the year. Every dealing I’ve had with 1HR Heating & Cooling Techs has been nothing but exceptional. Deshaun Clark definitely exceeded our expectations and is continuing the excellence we’ve experienced to date.”
Stephen Hawkins
2 weeks ago
“Technician arrived within the stated time and introduced himself as John "Notti" Nottingham. Very pleasant and person able to speak with. He didn't waste any time getting into the furnace to find the problem at hand and was able to give me answers within just a few minutes. He also gave me a few options to choose from to best correct the issue at hand. Once l made my choice he dove right into the job and got it taken care of. I feel quite comfortable with my dealings with Notti, and I'm sure we'll have contact again in the future.”
rpark189
a week ago
“Exceptional customer service! Nate was extremely helpful in educating me in not only what was wrong with my hvac system but also overall homeowner knowledge and care for the unit. He was efficient with his work and a pleasure to have in home while he made the service to the unit. Definitely gained a returning customer through his efforts today.”
sarah pringle
2 weeks ago
“I couldn't be more satisfied with my experience! The customer service went above and beyond to ensure all my needs were met promptly and professionally and early !!! We woke up this am with out heat!! So worrisome because the nights are in the 30-20 degrees, and I called on Friday knowing that it would be an emergency on Saturday, They showed up within hours on Friday ! And now I have heat in my home, it’s 64 degrees now!! Way better than 55 degrees that I came home today! Nick was so amazing and took the time to make sure everything with the unit in the attic and checked many times that things were running appropriately so very through, this is exactly the person and company you want to have service your home, he welcomed my fur babies, as we know when having dogs and home emergency’s it can be troublesome, Mr Disney made us all comfortable, he’s such a jewel and an asset to you company, thank you so much for my heat tonight, well sleep warm, and I’m looking forward to club membership and the continued maintenance, trust in your care ❤️ Thank you🐾🐾”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.