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Was having issues keeping the house cool as the temperatures got warm. Justin and the group came out quickly and diagnosed that the capacitor and fan motor issues were causing my A/C system to go into thermal lockout. The team got the system repairs and running in about an hour, and ensured there weren’t additional HVAC issues. Allowed me to ask questions, walked me through what they were doing/what they were looking for, and gave me advice for maintenance on the system that I could manage myself. Felt like I had a friend in the process who was looking out for me. Definitely will use again!
Excellent service from Justin start to finish! The team was quick to respond, communicated clearly throughout the entire process, and took the time to explain the issue with my AC in a way that was easy to understand. I appreciated their honesty and professionalism. Most importantly, they made sure the correct repair and my AC is now working perfectly. It’s refreshing to work with a company that is responsive, knowledgeable, and focused on providing the right solution rather than a quick fix. I highly recommend them for anyone needing AC repair or HVAC service. So sweet and care about the customer!
One Hour Heating & Air Conditioning was awesome. Justin did an incredible job, super responsive, and incredibly professional. He went above and beyond to work us in and get everything up and running very quickly. You can tell he genuinely cares about getting it done right. We’ll definitely call him again.
I came across an advertisement on a military veterans Facebook page where veterans/first responders get a free tune up. I was about to book with a other company for $50 but cancelled that since these guys' reviews were a solid 5 stars and not some crappy company giving free entry services so they can con you into other services or lies. Scheduling wasn't difficult with them and getting someone on the phone to do so was a one time thing. The one who took my call spoke very clearly, easy to understand and very polite. They sent updates by text and even sent a photo of who will be showing up for the service. When they did show up, it was in the time frame they promised and were dressed professionally. I was worried they'd give bad news just to gain more sales but their report was very honest and positive. They claimed they'd scorey system a "9 out of 10" with only a light suggestion to do a deep cleaning of the coils to prevent further issues. They weren't pushy, just giving other options and flexible times to do it if we wanted to. Professional, prompt and punctual workers (especially in the HVAC field) today with work ethic like this is rare to come by and everything I witnessed and see if this business points to a strong positive. I hope they are registered with warranty companies (Select/AHS/Choice....) so I can use them for my AC issues in the future. Thanks, OHH&AC of Hutto/Taylor! You did a great and honest job.
We recently used One Hour Heating and Air Conditioning of Hutto and Taylor for a complete AC evaluation and ultimately a full unit replacement, and we couldn’t be more impressed. From start to finish, their professionalism, knowledge, and attention to detail truly set them apart in this industry. Their team took the time to thoroughly evaluate our system, clearly explain our options, and answer every question we had without any pressure. When it came time to replace the unit, the installation was seamless, efficient, and done with precision. They left the workspace clean and made sure everything was running perfectly before they left. Their expertise and customer service make them true trend setters in the HVAC field. If you’re looking for honest, knowledgeable, and top-tier service in the Hutto or Taylor area, I highly recommend One Hour Heating and Air Conditioning. Outstanding experience from beginning to end!
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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