What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER2 Rating?

The SEER2 (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER2 rating, the more efficiently a unit operates. The SEER2 rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of Jacksonville

4.6

(891 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs Near You

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.6

(891 reviews)

Kayla Aldridge

a month ago

“Roy came over and went straight to business. He was very professional and friendly. The first interaction he was patient with me explaining the moving parts of my AC, didn’t push for me to simply buy an expensive part or a whole new unit as it was a simple fix he had done. When he came back to check up on my unit he complemented on how clean it was, as I made sure to take his advice on maintenance seriously. I highly recommend One Hour. They really care about their business and know with the Florida heat we, the customers, really appreciate having a working AC!”

Jodi Johnson

a week ago

“Angel provided excellent service! It was so easy to make my appointment, prices are fair, and you can trust their his advice! Great experience 10/10 recommend!”

Barbara Turner

a week ago

“Update. I was angry when I wrote this review. However, One Hour went over our file and found the issue. They called us, apologized and scheduled the fix for this past Monday. They were on time, and it didn't take a terribly long time. Our a/c is now working as it should, the house is comfortable again and I do recommend them. Miscommunication created issues as well, I believe, but they were great and I am a very satisfied customer. Thank you for not leaving us hanging, as I thought it had gone, but they were taking the time to figure it out for a permanent fix, and were quick to get everything scheduled and handled. Thank you so much and I apologize for the misunderstanding. Horrible. They were out quick to install a new unit and were paid in full. The unit is terrible. Won’t hold temp or Freon. They replaced the same part twice because it broke and caused a leak, then another part but still can’t find the leak, then decided it must be the ductwork, that causes it not to hold gas??????? Technicians are not very skilled, and then they leave because they can’t fix it and tell you someone will call, and then crickets. I am ready to call every day until they either find someone who knows what they are doing, or replace the entire unit. Two year warranty and I am going to blow up their phone and land complaints everywhere. DO NOT DO BUSINESS WITH THESE PEOPLE. THE GUARANTEE IS THAT YOU WILL HAVE A CHEAP AND CRAPPY UNIT AND THEY WILL JUST STOP COMING BECAUSE THEY HAVE ZERO SKILL. I only gave 1 star so I could place this review.”

Special Offers

Mention these discounts at time of service

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5% OFF

Military Discount

Can not be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, were an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.