Comfort Club Membership in Niceville

The service tech Chris was exceptionally knowledge, kind, and went out of his way to assist us. Chris took time from his busy schedule to just truly visit - to show care. He is a great representation of himself, values, and One Hour! We hope that Chris is the one that comes back out for our next service and would recommend him to anyone. Thank you Chris for your time and professionalism.

Jimmy did an AMAZING job of getting us back up and running after our blower motor control board went kaput!! He went above and beyond ordering and picking up the part to get the job done as soon as possible. ❤️ He was friendly, punctual, knowledgeable, and professional. My husband and I are very pleased with the service we received and will definitely continue to use One Hour Air Conditioning and Heating.

Jimmy Thomas is a very knowledgeable employee. He did a thorough inspection to give me an estimate on a new unit as my unit is older than 15 years. He explained everything in a way that I could understand what the plan was and how they would install my new unit. Very nice young man. He came out at night to look and see what needed to be done. I was very impressed with Jimmy. Thanks so much! If you are looking for a repair or a new unit, I highly recommend this company. And if you need a new unit, hope you will be lucky enough to get Jimmy Thomas. 9/18/26...Today Ryan and Ed came and installed my new unit. They were super nice and got my unit installed in about four hours. Ryan was very patient with this "old lady" showing me how to work the new wifi thermostat lol. If you use this company, hopefully you will get these two nice young men.

Jimmy came yesterday, gave us a detailed estimate to replace our AC and heat pump. He explained everything very well. Gave an excellent price on product cost and installation, he even gave my boyfriend a Veterans Discount. Set us up on a very affordable payment plan. Our installation scheduled today, very quickly to my surprise. Our installers, Bob and Derrick Stanley did an amazing job. Even installed an extra air return and brought filters. Very clean with their work. Explained everything to our understanding and answered all of our questions. Would definitely recommend

Chris Coste was awesome! Personable, knowledgeable, intelligent, funny, and prior Air Force to boot! So many people (these days) are missing the things that really matter. Not Chris though, he maintains his core values: Integrity first Service before self Excellence in all he does Thank you, from the bottom of our hearts, Gail and Andy McKavanagh