Always On Time
Brookstone HVAC Services
One Hour Heating & Air Conditioning® Serving Brookstone
4.82
We called Dunn HVAC late Saturday night after realizing our air conditioning was not working. We paid the emergency trip charge and asked them to come the next morning. Cory Thrasher arrived as promised, quickly assessed the situation, clearly explained what he believed needed to be done, and repaired the unit promptly. Before he left, I asked about future maintenance because my husband and I do not always keep up with those things as well as we should. Cory was very helpful, gave us a great discount, and set us up with a maintenance agreement that includes service twice a year for both our heating and air conditioning systems. We felt very relieved knowing the system will now be properly maintained, and our air conditioner is working perfectly. Cory was professional, knowledgeable, honest, and easy to work with. We highly recommend Cory Thrasher and Dunn HVAC!
I think Mario, we did a great job. He’s always so patient and allows the customers to express their feelings. I will always ask for Mario for my check ups on my furnace
Noel was extremely professional, polite and informative. He kept me informed every step of the way. I would recommend his service to anyone! There aren't too many radiators around anymore but as long as Noel is on board - no worries!
Gordon was here and did a great job servicing my ac unit. We also discussed the fungus growing in my unit and he reviewed the light packages to take care of that. He also reviewed some add one that I should consider. He very well represented One Hour AC.
Happy customer indeed. Charlene showed up and pinpointed that the Capacitor of the AC was bad. She changed it and made the house so comfortable. They are the only company that was available the same day. I am very very pleased and happy that I called them. Charlene was so kind and calm sharing me the plan they have to offer. The total was $378 and offered me the plan the silver for $16 a month and they will come to my house twice a year. I signed up for the silver plan or I Would’ve paid $478 if no plan. Thank you one hour for coming to my house.
Great job, great timing. When others could not One Hour could. They saved us just before heat wave. Our AC had to be exchanged after being hit by lighting. I used One Hour guys again, like I did when buying my house. They are great, reliable and friendly. Thanks a lot.
Brad was fantastic. He was knowledgeable and fast. He took the time to answer some questions I had that were beyond the maintenance visit and went back to check thermostats and our multi-zone system. Top notch!
First time using, Patrick Callis was the tech that came out to my home. He was very knowledgeable and has a great personality. He took the time to explain everything that he was doing. I also signed up for the membership. Highly recommend.
Mike Kulick came to service our HVAC system for the summer. He arrived on time, he was very courteous, friendly, knowledgeable and respectful of our home by wearing protective booties. His inspection was thorough and made recommends to protect the longevity of our system. He highly recommend C & G Heating and Air Conditioning. Our experience was excellent!
The people from this organization are great to work with! Micah came out to put together some quotes for replacing our entire HVAC split system. While he was with me he found a problem with our AC and fixed it on the spot. Amazing Experience with a very personable, professional HVAC expert. He quoted 3 solutions and reviewed all of them with me before he left. He is patient and knowledgeable and answered all of my questions as we reviewed the solutions he created. I highly recommend working with Micah and his organization.
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