Always On Time
Riverbrook HVAC Services
One Hour Heating & Air Conditioning® Serving Riverbrook
4.82
Excellent survive! Completely recommend this company. Our furnace was shot after turning it on for the first time this fall. We had recently bought the house too. Jeff was sympathetic and didn’t try to oversell us. We had no choice but to buy a completely new heating and cooling system and he went above and beyond to get us the perfect system for our needs. The installation was prompt and professional. He even went back to the shop after we decided on a system and found that there was another system there that suited us better and took care of us. Honestly, the experience was amazing.
I couldn’t have asked for a more courteous, clean, knowledgeable, technician he went over and beyond what he needed to do took his time explained everything. If all your technicians at one hour repair are as good as him then you have an A1 company your company was godsend and your technician was definitely. When did the nicest, courteous, compassionate man I have ever met that did repairs in my home.
I was so pleased that the follow-up visit was with Kyler. He went out in the cold and dark...(long Friday for him!)...and discovered the problem with my HVAC heat and fixed it. His customer care was once again as personalized as it has been on each visit. He gives me confidence in his work, his clear explanations and his obvious dedication to the company. When it's time for a follow-up, I will ask for him. Thank you, Kyler.
Cory Burke was our Technician and we couldn’t have been more pleased. I called to request service on a Friday at 2:30 pm because our furnace wasn’t working. They said it might be difficult to get someone out until the following Monday but they would put us on a waiting list. I received a call 30 minutes later and was told Cory would be at our house in 45 minutes. Cory fixed the problem and we now have heat. Thank you all so much!!! I would highly recommend them.
Thank you Mr Sparky!!! The only good thing that came out of having lighting hit was discovering your company. I called the morning after and was so impressed how fast Technicians were sent out that morning. It's been a relief working with so many wonderful people in this company while dealing with all the damage from lightning. Having so many areas of service and expertise in one company makes things so much easier. All employees are extremely nice, great customer service, awesome communication and very knowledgeable, great team work! Services I had done: install complete new HVAC, thermostat, New electrical panel. I highly recommend and would give 10 stars if I could. Thank you & and a big shoutout to the following!! Micha -HVAC Colby - Electrical Monica, Robin & Tiffany - Office The amazing HVAC Team Sincerely, Michelle Purcell
Jesse was very perfect went above and beyond, to help me and my family get our duck work, replace and also helped explain. And install indoor air quality products. I highly recommend jesse and one hour air conditioning. You have a great employee
Dylan was very professional knowledgeable and thorough when diagnosing the issue with our furnace. He clearly explained that existing part had failed and recommended a replacement, while also taking the time to walk through benefits of the available membership program. It was great experienced overall.
We just had One Hour Heating & Air Conditioning out for our yearly system tune-up, and they did a fantastic job. The booking process was simple, and the technician arrived right on time, which I really appreciated. Ali was incredibly thorough with the inspection, explaining the health of our system and giving us peace of mind for the upcoming season. It’s clear they take pride in their work—everything was kept clean, and there was zero pressure or shady upselling. Regular maintenance is so important, and I wouldn't trust anyone else with our HVAC system. Outstanding, honest service as always!
Great service. Toniann was on time and did a great job checking everything and explaining as she went along. She also signed me up for the comfort club. Overall 5 star.
Technician Luis was friendly and didn't try to upsell on a bunch of stuff I didn't need! I signed up for their maintenance and am confident they'll continue to provide good service.
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