Meet the Team

Hi, I'm Tony... I started my career in heating, air conditioning and electrical in 1985. While going to Augusta College, I worked in all areas of our family business. Starting out as a helper and eventually lead service technician before I graduated from Augusta College in 1991. After marrying my wonderful bride Carol, I focused full time in HVAC and electrical contracting passing the Georgia State exam in HVAC and electrical. Along with my sister Terrie we took over the family business in 1998 with a quest to be the best. Thank you for choosing Duggan's One hour Heating and Air for your families HVAC and electrical needs.

Kevin bring decades of experience from home construction. Building homes all over the CSRA. He is trained by One Hour Success Academy in complete home analysis and comfort. He has proven a complete knowledge of best practices. Kevin strives to not only build the highest efficient home comfort system but also at the most affordable price... Giving the most bang for the buck available.

Bud Jacobs (Sr. Service Technician) graduated form Augusta Technical College with a 3.78 GPA in 2005. Bud holds a Universal EPA Certification, the highest available. He has completed the One Hour On-Time technician course and the Senior Technician course. He is certified to sit down with any customer and handle a needs analysis, true cost calculator, and Accu Size load calculation to properly fit a system to a home owner needs. Only the top 10% Technicians with this training. He also handles most electrical repairs and generator site evaluations.

Spencer is one of most senior technicians. After serving our country, he has brought that skill and integrity to the HVAC industry. Completing One Hour's best training, he has the skill to do a complete need analysis for any home owner. He can design the best system to meet anyone's budget. With his expertise he takes on any challenge.

Randel in our Sr. installation leader. He has attended numerous technical and installation courses. Having the highest level of EPA certification, he is an expert in all areas of installation. Making his home in McDuffie county, Randel enjoys hunting, fishing, and any other out door fun.

Duggan's One Hour is proud to have Allen. He is one of our best maintenance technicians and is EPA certified. He is thorough and takes pride in every job to ensure the system is in tip top shape, ready for the next season.

Calvin has shown himself as the tops of client satisfaction. Winning the first ever Duggan's One Hour "Service Beast" Champion belt in 2018. With the highest in client reviews for 2018, Calvin has set the mark for taking care of clients with expert diagnosis and repairs. Calvin also has extensive knowledge with electrical trouble shooting and electrical repairs. He has attended Briggs & Stratton whole house generator classes.

Peter is originally from Jamaica, but moved to the United States as a teenager. He joined the U.S. Army in 1999. He served in two tours of duty in Iraqi: Operation Freedom 1 and Operation Enduring Freedom 3. He was honorably separated from the Army in 2006. He managed a Restaurant for 8 years, and decided to to change careers and attended Everest Institute in San Antonio, Texas graduating with as a Certified HVAC Service Specialist. He also completed his Electrical Certification from Lamson Institute.

Doug has over 10 years of experience in the HVAC field. Being EPA certified, Doug not only is outstanding in the installation department but also does double duty in the maintenance department. He brings years of expertise in installations and an attention to detail.

Kyle has demonstrated a great love of HVAC. He is always looking for new and improved techniques to improve our installation practices. Working his way to a crew leader after 2 years under our Lead installer. He is EPA certified and ready to help our clients with their home comfort system

Hard working Kyle is a great asset to our company. His attention to details makes him an awesome installation assistant. But what really makes him stand out is his ability to organize. He has transformed our warehouse space to an efficient well run space. Heading up our recycling efforts to be better stewards of our resources, he has taking it to the next level.

Ralph is a hard working go get it done person.He is EPA certified. He enjoys new challenges and is willing to learn. Not only does he assist in our installation department, but also he has demonstrated himself a great maintenance technician.

Our Sr. Customer Service Rep. and Sales Coordinator, Leane has been certified by One Hour Success Academy. Her amazing ability to keep up with clients needs and concerns while administrating to the daily office needs is awesome. She has been a top performer with One Hour getting thousands of clients happily involved with our Comfort Clubs. She has saved our clients money by showing how important preventive maintenance is to the life of their home comfort system.

Our biggest UGA fan, Eric brings extensive knowledge to our parts department. Helping daily our technicians find those hard to find older parts to keep our clients system up and going.

Since coming to Duggan's One Hour Michelle has been a great asset. Starting in the call center, her dedication to details made her a great fit for our accounting department.

Dion is one of our Customer Service Reps. always happy to help our clients getting their problems solved.

Meagan brings years of experience to our center. Giving us a top 25 team of Customer Service Reps. She is always concerned with providing the very best service and information to our clients. With her great attitude, she is always a pleasure to be around.

Our Sr. Customer Service Rep, Yetta strives to take care of her clients. Years of experience with call centers, she has transformed ours to one of the 2018 top 25 in the country.

Eager, hard working, and polite are just a fee words to describe Jullian. Ready to assist our installation teams on those harder couple installs. He makes it a little easier with his great attitude.

Hi, I'm Terrie Duggan Black administrator of Duggan One hour Heating and Air. After 20 years of being a programmer for the Thomson company, I along with my Tony were able to take over our family heating and air business. Along with my husband Randy and 2 sons, I have been able to carve out a home in McDuffie county. We enjoy the county life and are blessed living in the CSRA. Thank You for allowing us to serve you HVAC and electrical needs.