Meet the Team

Hi, I'm Tony... I started my career in heating, air conditioning and electrical in 1985. While going to Augusta College, I worked in all areas of our family business. Starting out as a helper and eventually lead service technician before I graduated from Augusta College in 1991. After marrying my wonderful bride Carol, I focused full time in HVAC and electrical contracting passing the Georgia State exam in HVAC and electrical. Along with my sister Terrie we took over the family business in 1998 with a quest to be the best. Thank you for choosing Duggan's One hour Heating and Air for your families HVAC and electrical needs.

Duggan's One Hour is proud to have Allen. He is one of our best maintenance technicians and is EPA certified. He is thorough and takes pride in every job to ensure the system is in tip top shape, ready for the next season.

Bud Jacobs (Sr. Service Technician) graduated form Augusta Technical College with a 3.78 GPA in 2005. Bud holds a Universal EPA Certification, the highest available. He has completed the One Hour On-Time technician course and the Senior Technician course. He is certified to sit down with any customer and handle a needs analysis, true cost calculator, and Accu Size load calculation to properly fit a system to a home owner needs. Only the top 10% Technicians with this training. He also handles most electrical repairs and generator site evaluations.

Calvin has shown himself as the tops of client satisfaction. Winning the first ever Duggan's One Hour "Service Beast" Champion belt in 2018. With the highest in client reviews for 2018, Calvin has set the mark for taking care of clients with expert diagnosis and repairs. Calvin also has extensive knowledge with electrical trouble shooting and electrical repairs. He has attended Briggs & Stratton whole house generator classes.

Our biggest UGA fan, Eric brings extensive knowledge to our parts department. Helping daily our technicians find those hard to find older parts to keep our clients system up and going.

Kevin bring decades of experience from home construction. Building homes all over the CSRA. He is trained by One Hour Success Academy in complete home analysis and comfort. He has proven a complete knowledge of best practices. Kevin strives to not only build the highest efficient home comfort system but also at the most affordable price... Giving the most bang for the buck available.

Kyle has demonstrated a great love of HVAC. He is always looking for new and improved techniques to improve our installation practices. Working his way to a crew leader after 2 years under our Lead installer. He is EPA certified and ready to help our clients with their home comfort system

Hard working Kyle is a great asset to our company. His attention to details makes him an awesome installation assistant. But what really makes him stand out is his ability to organize. He has transformed our warehouse space to an efficient well run space. Heading up our recycling efforts to be better stewards of our resources, he has taking it to the next level.

Our Sr. Customer Service Rep. and Sales Coordinator, Leane has been certified by One Hour Success Academy. Her amazing ability to keep up with clients needs and concerns while administrating to the daily office needs is awesome. She has been a top performer with One Hour getting thousands of clients happily involved with our Comfort Clubs. She has saved our clients money by showing how important preventive maintenance is to the life of their home comfort system.

Since coming to Duggan's One Hour Michelle has been a great asset. Starting in the call center, her dedication to details made her a great fit for our accounting department.

Randel in our Sr. installation leader. He has attended numerous technical and installation courses. Having the highest level of EPA certification, he is an expert in all areas of installation. Making his home in McDuffie county, Randel enjoys hunting, fishing, and any other out door fun.

Ralph is a hard working go get it done person.He is EPA certified. He enjoys new challenges and is willing to learn. Not only does he assist in our installation department, but also he has demonstrated himself a great maintenance technician.

Spencer is one of most senior technicians. After serving our country, he has brought that skill and integrity to the HVAC industry. Completing One Hour's best training, he has the skill to do a complete need analysis for any home owner. He can design the best system to meet anyone's budget. With his expertise he takes on any challenge.

Hi, I'm Terrie Duggan Black administrator of Duggan One hour Heating and Air. After 20 years of being a programmer for the Thomson company, I along with my Tony were able to take over our family heating and air business. Along with my husband Randy and 2 sons, I have been able to carve out a home in McDuffie county. We enjoy the county life and are blessed living in the CSRA. Thank You for allowing us to serve you HVAC and electrical needs.

Our Sr. Customer Service Rep, Yetta strives to take care of her clients. Years of experience with call centers, she has transformed ours to one of the 2018 top 25 in the country.

After serving our country and being honorably discharged from the army, I completed 210 hours of intensive training in HVAC. The program emphasis of HVAC fundamentals including high voltage, low voltage, soldering, and air distribution. With advance service and maintenance, I was able to earn the highest EPA certification, other certifications include R410A safety, and OSHA safety. After graduation I worked for a major retail appliance center in Tennessee. The next three years I was able to hone my skills on a vast variety of HVAC and refrigeration appliances. After returning to Georgia, I chose to continue my career with Duggan's One Hour due to their commitment to customer service. I look forward to servicing all your HVAC needs

Since 2013 Scott has been helping clients design the perfect HVAC system to fit their needs. He has managed teams of 16 staff members, but prefers the one on one with happy clients. His training includes advance IAQ systems, HVAC equipment design, and building performance issues. He well qualified to design the perfect HVAC system to fit everyone's budget and performance needs.