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Cobi was by far the most knowledgeable and professional HVAC tech (or any tech truly) we’ve ever worked with!! He immediately knew the problem and worked hard to fix it. He went above and beyond to make sure we knew what caused the issue and what he did to remedy it. He made sure we knew what he was doing during each step of the process. We will ONLY be requesting Cobi to come to future HVAC work at our home. I cannot recommend Cobi enough!!
Jacobi was great! He showed up on time, was very polite and professional. He explained in detail what his recommendations were to avoid issues in the future and what the consequences could be if we waited. No pressure whatsoever which made it easy for us to decide to take care of the issue before it becomes a problem. After the work was completed Cobi cleaned up the areas he was working in and buttoned up our hvac system. Thank you again Cobi for the great job you did. And a thank you to 1 Hour Heating & Air, thank you for training your technicians to look for potential issues that could be resolved before it turns into an expensive problem. We appreciate the great service.
Great service! Cobi was polite, professional, knowledgeable, and very thorough while fixing my air conditioning. He took the time to explain the issue and made sure everything was working properly before leaving. It’s not easy to find someone this reliable—highly recommended!
Jacobi with One Hour was fantastic. Our hvac system stopped blowing air the day before the temps dropped. He came out on a Saturday and diagnosed the problem and said rather than use them for the repair, I should reach out to the installing company because if they had done their job and registered our system with Trane, the $2000 part would be covered. Those guys didn't, apologized, then offered a 40% "discount" to replace it. Their quote with the bs "discount" was higher than One Hour's quote. So I left them a 1 star review and went with Jacobi and One Hour. He came out and got the job done quickly and efficiently. He communicates beautifully, is super cool, and my dog fell in love with him, lol. When this system needs to be replaced, I want Jacobi doing it.
Cobi was my savior tonight! It was a saturday evening and I had airbnb guests at the house, and the AC stopped working! He was there right away and pinpointed the problem. He was truly great to work with. The whole process with this company was streamlined and I can't recommend them highly enough!
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Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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