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We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.9
Amelia Kaul
07-26-2025
“Cobi got our A/C back online within a few hours after it went out around midnight. He arrived first thing in the AM and had all the necessary equipment that our system was requiring. We have a 2-week old infant or else my husband and I wouldn’t be as concerned with waiting for repairs in the dead of summer, as this is the busy time of year for HVAC. Cobi and One Hour, thank you for understanding our situation and getting us fixed up. It means the world to us!”
S S
07-18-2025
“Very nice folks I have come across here with their generous special they offered for 1st responders / veterans / etc.. Cobi came out to do the complimentary service and it was not your average quick come and go service. He spent alot of time going over every part of and aspect of my hvac system and was extremely knowledgeable and a super nice guy. I would definitely use and recommend One Hour Air ! 2 thumbs up !”
R Wilson
07-18-2025
“Devonte from One Hour Heating and Cooling did an exceptional job getting my air conditioning system in my store back up and running. From the moment he arrived, he was professional, respectful, and clearly knowledgeable. He took the time to carefully inspect the entire system and was very thorough with his investigation. What stood out most was his ability to quickly detect the root cause of the issue and explain it to me in clear, understandable terms. He didn’t just do a quick fix—he made sure everything was operating correctly and efficiently before he wrapped up. His attention to detail and commitment to getting the job done right gave me peace of mind. I truly appreciated his courteous demeanor, patience, and the pride he took in his work. It’s not every day you come across a technician who is both highly skilled and customer-focused. Highly recommend both Devonte and One Hour Heating and Cooling for reliable, professional service!”
Evan Calderaro
07-14-2025
“DeVonte was very respectful, informative, and thorough with his work.”
jgsnow baorder
07-12-2025
“Jacobi did an exceptional job for us, arrived quickly, completed a truly monumental task, and got our AC up and running asap! He really truly deserves a raise for exceptional work and his stellar customer service attitude!”
Josh Buie
07-12-2025
“Jacobi was amazing request him by name. Got the job done, took photos clear explanation. Give this guy a raise!”
Yoli H
07-10-2025
“UPDATE- I got a phone call from Rick the owner saying he would like to make it right. I really do appreciate that because this means this company cares about their clients. We are July 25,2025 today .We are scheduled for July 30, 2025 for them to put the ballistic back in this is the light that kills the bacteria from the system. As a Military family we really appreciate One Hour heating and Air conditioning make this right! This is why I am updating the review. Our air conditioning was not cooling On June 19, 2025 . I called One hour heating and Air conditioning of Cedar Park, Texas. Our technician was Jacobi Holiday. About thirty minutes before technician arrived the air conditioning started to work . I had turned off everything and restarted it back up. The technician was nice and said our air conditioner was in working order. What I am complaining about is he took off the whole light that kills the bacteria because we didn’t have a light in there and took it with him after I had told him to put it all back. I called his supervisor the next morning and Jacobi as well. The technician said he didn’t know that I wanted it left there. Why would you remove something that you didn’t put in . I requested that the light ballast system be put back and the supervisor gave me this whole speech about no he didn’t take it with him but he did. Jacobi the technician told me he didn’t when I spoke to him. He had no right to. We are NOT happy with this company. I suggest do not use them. I know do not have the light system that came with my air conditioner that kills bacteria.. It was stolen by the technician. They wanted us to prepare the ballast that kills bacteria with the light, but we did not have the money then and then they came back and told us oh we can’t do your system next week because we’re not gonna be able to you would have to do it Saturday. I said well we’re a military family right now. We don’t have the funds. Give us a week. I never thought that a technician would be stealing our ballast with the light that kills bacteria.”
Hahn Norden
07-09-2025
“Joshua’s diagnose was right on. He repaired the fan & the blower, which he diagnosed to be broken, and the AC was up and running. Very knowledgeable & thorough at a reasonable price. They have us as a customer for life!”
Greg Lovell
07-08-2025
“Our tech, DeVonte, was punctual and we were notified when he was on his way. He was polite, good natured, and professional. He told me what he was doing, what he found, and what work to expect in the future. Quick, thorough and professional. I would recommend them.”
Stephanie Rieper
07-08-2025
“Devonte was great and friendly. Very thoughtful and easy to understand what was going on with our A/C.”
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.