We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.9
Will Major
12-31-2025
“Tim was very professional and very informative. Just another good experience from your company. Thanks.”
James Muir
12-30-2025
“Great experience with Matt. Very knowledgeable and friendly.”
brian zollinger
12-29-2025
“We were told by another company that we needed a new thermostat and were given a quote that seemed very high. We decided to call One Hour Heating and Air Conditioning for a second opinion, and they were able to come out the very next business day. Matt thoroughly reviewed our HVAC system and quickly determined that there was nothing wrong with the thermostat at all—just a disconnected wire. He reconnected it, and our system has been working perfectly ever since. We truly appreciate Matt’s honesty, professionalism, and expertise. Thank you to Matt and the entire One Hour Heating and Air Conditioning team. You will definitely be our first call next time!”
Kay Delacruz
12-21-2025
“Shawn and Patrick on the plumbing side, and Matt and Tim on the HVAC side have all been to our home. Each of these experienced technicians has been exceptional. All have been professional and respectful, and fully communicated to us everything we needed to know. I am confident that anyone Ben Franklin sends us will be capable of diagnosing and completing the work we need.”
Jeremy Gill
12-17-2025
“Friendly, timely, helpful”
Dan Silverman
12-16-2025
“Justin was totally professional. He has a great attitude. My job was a little challenging but he did an awesome job. I am completely satisfied and would recommend Justin to anyone”
Dan Silverman
12-16-2025
“Matt was very professional and informative. Overall a very positive experience”
Allison Krauss
12-16-2025
“Tim was efficient, respectful and very helpful. I am very happy I used this company and will continue to!”
Cynthia King
12-14-2025
“Austin was very thorough and explained every detail of the service that he was performing. He also made suggestions regarding filters and future HVAC services for us to consider. His customer service was was excellent.”
Shana Butler
12-12-2025
“Tim and Austin are stellar examples of excellent customer service and technical proficiency.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.