Shawn, Tim and Kyle were amazing. They are all very smart and highly knowledgeable. Each one explained their area of expertise and gave expert recommendations. I'm very grateful for such a caring and conscientious group of servicemen. I highly recommend all 3. Benjamin Franklin is a good company to do business with.
Outstanding service from start to finish! Tim quickly diagnosed the issue, got our unit temporarily running right away, and returned exactly when he said he would to complete the repair. Honest, professional, and no-nonsense — we’ll definitely be calling him for all of our future HVAC repairs and now have a maintenance contract as well.
Austin arrived on time and was very thorough in his explanation of services to be performed. After his evaluation of the system, he took the time to review some key items for the thermostat and the system.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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