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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Harold Cooper
a week ago
“Ace is new to the area and it may take him a bit longer to get to your place, but he knows what to do once he arrives. He is quick and efficient.. I recommend him as a trusted employee of One Hour HVAC.”
Mickie Minton
a week ago
“They are expensive. They charge upfront pricing but are able to use different programs to get the best deal possible.lt started out with a pre-,charge for coming out and looking, but if you book them to do the repair that fee is rolled into the job fee. After some discussion the price came down to closer to what when could do. With help from our son. The job was done, the water is back on in the middle of nowhere, and I could flush the toilet again. The repair looks great, and David was so kind and understanding about my situation. kinda funny tho that *David* was my best friends name in high school, and our youngest son, the one who helped, his name is Benjamin. Like the companies name Benjamin Franklin HVAC and Plumbing .Not cheap but fast, friendly, compassionate and professional. I really do feel the price was wayyyyy over priced. But it was unavoidable as it had to be fixed. So we worked on a price that makes us both ok, signed the work order, and it was done in less than 10 minutes. I am grateful that David was able to help us and no damage done to the well, pump, or hot water heater. So I can say "yes" about calling this group if anyone asks me for recommendations for a plumber. Even funnier? My nephew works for his son in law in plumbing right here in Wilkes County, NC. They would not have responded anywhere as quickly, if at all as they prefer not to work for family. This company treated me great. From the lady who took my call (Heather, the name of a niece lol) to the response time and job done I am pleased. A couple hundred dollars less in the bank, but my toilet flushes and with 5 people and 6 cats, that is vital lol. So thank you Heather, David, and Benjamin Franklin HVAC and Plumbing Co. I hope to not have to call you again but at least I have a company I know I can depend on and recommend with a clear conscience. Blessed Be, Mrs. Mickie Minton and family”
Patrick Smith
a month ago
“Technician: Chris Blanton. Service: HVAC Repair Came by on the time stated when initial call was placed. Technician was very polite and knowledgeable. Did not “beat around the bush” and gave exact facts, pricing and a time which the system would be fixed. Excellent service and would request again!”
William Calkins
a week ago
“Michael did a fast and great job, finding my leak and repairing it! You don’t know how much you need water, until you don’t have any!”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.