Always On Time
Richmond HVAC Services
One Hour Heating & Air Conditioning® Serving Richmond
4.8
The tech was very knowledgeable and helpful. Great company.
Experts in the business with great customer service. Definitely a recommend.
I really appreciate the time that Mo spent educating me on my different options without feeling pressured and he was able to work with me on what I was prepared to spend. It was actually an enjoyable experience and I would recommend One Hour to my neighbors and friends.
Appreciated the ease of scheduling and consistency in communication during our first scheduled appointment. Found the tech (Matt) to be professional, very knowledgeable and pleasant during the appointment. From the experience of the first appointment would be very comfortable using their services in the future and recommending to our friends.
So glad I reached out to Ben Franklin, they did a wonderful job draining my shower! Very friendly and they worked quickly.
Michael was extremely professional, friendly and knowledgeable, saved me a lot of potential money and headaches in the future with sounds diagnostic advice
I had been having issues with my HVAC system and was uncertain which company to call to check it out. I had seen advertisements for One Hour and contacted the Monroe,LA location. I scheduled an appointment and the company representative arrived on time to perform a comprehensive inspection of my system. The inspection identified several areas of concern that needed to be addressed. My system was older and had been showing it's age for a couple of years now. My electric bills had been going up due to having to run the system harder. It was recommended that the system be replaced with a more efficient and modernized model rather than patching up the old one. The One Hour representative explained the pros and cons to me in a way that I could understand and took the time to address all questions that I had. HVAC work, in my experience, is never "cheap" but I have learned that you usually get what you pay for. I am retired and my income isn't as flexible as I would like but One Hour was able to arrange financing that fit within my budget comfortably. Trey Barber is the technician who installed my new system. He was very skilled, knowledgeable and professional in appearance. Once installation was complete he thoroughly tested and adjusted the system to ensure it was operating properly. Before leaving he cleaned the work area up nicely and instructed me on the operation of all controls. He politely answered any questions I had. I am completely satisfied with the service that I received from the team at One Hour Heating and Air Conditioning - Northeast Louisiana and I recommend them to my family and friends.
Our tried and True plumbing service provider stopped, providing HVAC services, so we needed to find a new company to check and service our air-conditioning unit and heater. Today, we had our first visit with Terrell, and we could not be happier with the service we received and the thorough and detailed explanation of the company, it’s policies, and the services they provide. We received an excellent update on the condition of our Air conditioner, and are very happy to be with a company that is highly recommended by Angie.
Kind, thorough and responsive! Thank yoU!
Friendly. explained everything that was wrong with my heating system. And the cost to fix it.
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