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We got two bids for a new AC & Furnace and ONE HOUR was most honest and timely. They came the next day and installed everything and then the next day came to clean all the vents by vacuuming out and hand cleaning each vent. The crew were polite and professional. We got new thermostats as well and it came with a 10 yr warranty. So far the systems are running great and we are very pleased. They also used traps all through out the house and cleaned up all the mess and took everything away. Highly recommend ONE HOUR AIR CONDITION & HEATING. Best in this town and they do not try the rip you off. Obviously ‘new AC units and a furnace are expensive but for people not paying cash, I am sure they have good financing available.
One Hour provided excellent service as usual and that is the reason we have been with them for 35+ years. James has been thorough with every visit. After his recommendation, we elected to have One Hour install a new A/C and heater combination less than 24 hours after making the decision Albert and his crew moved swiftly and professionally and I was extremely pleased with the work and the products that were installed. One Hour and staff A+.
I sought and received a second opinion on my AC issues and I received timely, efficient service. The tech's name is Daniel Laymon. I thought I was going to have to wait hours, but he came out within 30 minutes of my call. Daniel inspected the system thoroughly and gave me all of the information and options I needed once I'm ready to go forward.
I had an excellent experience with One Hour Air Conditioning and Heating, and especially with my technician, David Hernandez. I needed service on my attic-located evaporator unit, which required replacing the blower motor and motor control board. Even though my system is 26 years old, David arrived right on time with very short notice, quickly diagnosed the problem, obtained the necessary parts, and completed the installation and cleanup within just a few hours. David was friendly, respectful, and very clear in explaining what he was doing and why. I especially appreciated that after thoroughly checking over the system, he did not pressure or forcibly upsell me into a full system replacement. David’s professionalism helped me apply my life-long approach of targeted repairs and “run until fail” replacement whenever appropriate. His communication style conveyed honesty and transparency, which is extremely important when making decisions about an older HVAC system and balancing repair costs against replacement. The dispatcher was also quick, easy to schedule with, and upfront about the basic introductory service call charge. Overall, this was a very positive experience from start to finish. David’s professionalism, technical skill, punctuality, and integrity made a stressful repair much easier. I would gladly recommend David and One Hour Air Conditioning and Heating to anyone needing reliable and honest air conditioning service.
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Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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