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One hour air conditioning showed up on my time and stayed to finish the install. Ricardo did an excellent job. He was very knowledgeable about all aspects of the trade. After I shared my experience working in the field of work we found that we both worked at the same company, him 3 years and myself 16. All the workers, Shawn and Luis did a fantastic job and worked as a team to get the job done. The last part was duct cleaning and the machine broke so they will have to come back to complete the cleaning. Machine broke so its nobody to blame. They all did fantastic job and I'm very happy . They removed an old compressor unit and air handler then installed a new system inside and out
A company is as good as their employees, and I was lucky to get Austin. He is exactly the kind of technician you hope will show up at your door: highly skilled, thorough, knowledgeable, personable, and, perhaps most importantly, honest. Austin cleaned my coils so thoroughly during his last visit that six months later, they barely needed cleaning at all. Rather than trying to sell me a service I didn’t need, he took the time to explain what he was seeing, what actually needed attention, and what didn’t. That kind of honesty is invaluable, particularly when you are relying on someone else’s expertise to make decisions about an expensive HVAC system. His technical knowledge is immediately apparent. He is meticulous in his work, answers questions clearly, and doesn’t rush through a service call. He also genuinely seems to enjoy what he does, which shows in both the quality of his work and the way he interacts with customers. Austin completed my maintenance, cleaned everything up beautifully, and left me feeling completely confident that my system had received the attention it needed without spending money unnecessarily. It is increasingly rare to find someone who combines technical skill, conscientiousness, integrity, and such an easygoing personality. Austin is an outstanding representative of the company, and he is absolutely the technician I will request for future service. Five very well-earned stars.
My AC went out recently, likely after a lightning storm caused a power surge, damaging the capacitor. One Hour Air Conditioner & Heating’s receptionist booked a same-day appointment within a few hours and didn’t charge an enormous emergency service fee — she was pleasant and clearly knowledgeable. Ricardo, the technician, was resourceful and efficient: he quickly diagnosed the problem, replaced the capacitor within minutes, and gave helpful tips for monitoring the unit going forward. Professional, fast, and informative service — I highly recommend this team.
Extremely pleased with my whole experience from start to finish!!!! They were recommended to me by a friend, I first spoke with Mona when I called to inquire if they had availability to see my Non-Working AC, although they were busy she made excellent accommodations to get to me quickly. Great service and enjoyable customer service. Part two, in less than 12 hours the service rep. Donnie was at my door, He was amazing!!! My Unit was repaired and working in 30 minutes and the price was right! I Highly recommend this company!!!!
Tech was at my house ahead of schedule and knew immediately what the issues was repaired and superior wire management on the reinstall. Great job
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