We have been customers of One Hour going back to 1991, and our experience with them has been exemplary. They have in every instance (whether a new install 10 years ago, the annual maintenance checkups they do for us, and the most recent warranty repair) exhibited an honesty and professionalism that we gratefully appreciate. All the techs have worked tirelessly and efficiently in every instance. Our most recent tech Dimitri worked on the warranty diagnosis/repair diligently. Byron also helped out in the mix as well. The office personnel have been most courteous and patient with us in our conversations with One Hour. It's been a pleasure dealing with One Hour!
- Joe H.
Hope was our tech today and she was outstanding. Knowledgeable, informative and personable. Detailed information galore in a professional and confident manner. Looking forward to her visits for annual checkups on our HVAC system. Loyal customers since 1991.
Nate was very helpful and got our unit back up and running!!
Professionalism, Punctuality, Quality, Responsiveness, Value - 5 STAR! I have been a customer since buying my home in Corolla approximately 5 years ago. From then to now - the office staff, techs and project manager have been nothing but perfect. They come when asked, they explain and correct any problems and their customer service is superb. My latest project was to have my heating / cooling unit replaced. Norris provided me written proposals of different types of units in a timely fashion, the pricing was beyond fair when compared to other companies and the work during and following up afterwards exceeded my expectations. I would not consider anyone else if you are looking for a reliable, trusting and friendly staff / company.
Hope was absolutely terrific! She knows what she's doing and does it very well. Highly professional and technically proficient; she is not satisfied with her work until her customer is satisfied with the work. A great work ethic and tremendous follow through. Our thanks to Hope for keeping our system in tip-tip order!
Jake, Phil, and Hope were awesome! Professional & competent. Restored the full functioning of our 2 water heat systems. They were very diligent and persevering in diagnosing and correcting problems other service providers completely overlooked. They deserve a 6 star rating! I would recommend One Hour as first choice w/ heating/air conditioning needs.