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Austin did great. He’s fair, smart, enthusiastic and a good asset for your brand. He didn’t try and “make issues” like we experienced with your competitors on the beach. You guys replaced my system years ago and maintained it since. Well worth the investment. Finally let’s not forget about your admin staff that are great at their customer service and support. Thank you.
Great guy, very knowledgeable and friendly. Took time to explain everything and help me get get the complete care set-up. Had tried to set it online several times but it never got started.
I have used One Hour for 15 years. They never disappoint. I needed a quick fix on a Saturday morning before new renters arrived. The technician they sent was Robert Sweet. He could not have been more knowledgeable and professional. He had the A/C repaired in no time. I appreciate all he did to help keep my rental going today. The guests arrived when he was there and said he was wonderful.
Colton, was fantastic. He was extremely knowledgeable and kept me informed though out the whole process.. he recommended some extra maintenance issues to keep our A/C running. I will definitely have them come back. It was great customer service.. Thanks
Colton from One Hour did our maintenance check today and was a very courteous and thorough technician. Very friendly and checked all out in a very timely manner. As far as your next questions about money. We are in the maintenance program so we pay yearly.
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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