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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Kevinn Romero
2 weeks ago
“I waited just over a month after having my new AC and furnace installed to evaluate their performance, and I’m pleased to say the results have been excellent. My previous units were 24 years old and clearly needed replacement. The new system is performing exceptionally well, where my home used to struggle to maintain cooler temperatures on hot days, it now remains consistent, with temperature fluctuations of no more than one degree. The installation was handled by technicians Jim and Randy, who did an outstanding and professional job. They answered all of my questions throughout the day and ensured the work area was kept clean and organized. The customer service team was also fantastic, responding promptly and professionally to all of my inquiries before and after the installation. Northern One Hour Heating & Air Conditioning has truly earned my trust and will continue to have my business for the foreseeable future.”
julie bloedow
6 months ago
“Erick came out on Friday to give us an estimate on new HVAC system and hot water heater. He explained all the systems and helped us decide what would fit our needs the best. Pablo and Tucker did our install on Monday. They installed our Furnace, heat exchanger, new thermostat and water heaters. Along with redoing all our venting for the furnace and water heater. Also had to call an electrician out to switch out something. They ran the test and made sure everything worked perfectly. They disassembled the old system took all that out and cleaned everything inside and out. They made sure my carpet and floors were protected. Thursday Jason came out to check on the heat exchange system. We thought it wasn’t working like it was supposed to or that we just didn’t understand the heat exchange. He checked everything out and explained everything to us again. We’re more confident about the heat exchange and he did readjust something a little. He also sold and installed an electrostatic filter. He was very polite and understanding with us. Everyone we have worked with has been friendly, polite and professional. We are so pleased with the system we purchased. Extremely happy we decided to go with Northern One Hour we had a fantastic experience from start to finish and everyone has been great! Thank you March 31 Lee and Troy cleaned our vents. We haven’t cleaned the vents in 15-20yrs they were extremely dirty! I wish I had before and after pictures. They did an awesome job! You could actually see the wood inside vents and not a specks of dust. They both were very friendly, professional and took great care of our home. Thank you all from start (sales, install, checking and explaining to us and duct cleaning)to finish for all the amazing service!”
Travis Koupal
a week ago
“Another excellent experience. The office staff were helpful and pleasant is setting up the initial appointment. When Dalton came out for an inspection of our furnace and A/C, he confirmed what I figured was coming: our 33-year old units needed to be replaced. He explained all the issues in detail and made a second trip to our home to go over unit and payment/financing options with us. He was courteous, knowledgable, and patient with us as we weighed the direction we wanted to go. The installation team was professional and efficient, with the whole job taking about 5.5 hours. When the job was done, they cleaned up to the point it looked like they were never there. Finally, the office staff answered our questions RE: scheduling inspections with the City of Minneapolis. End to end, these folks are legit. They may not have huge billboards or TV ads on local news, but they check all the boxes where it matters. If you are on the fence about who to call, don''t be. Call Northern One Hour/Ben Franklin/Mr. Sparky.”
Isaac Barlow
a month ago
“Very Professional and a Job Well Done. Thanks to Management and Eric for fixing my issue with no issues. I would definitely recommend NorthernBenjaminFranklin for any plumbing. Great Job Eric.”
Tom Brown
6 months ago
“Chad Plumley visited on a Sunday and provided an estimate for a replacement furnace and ac due to our existing equipment having a heat exchanger that had failed. Chad is one of the best HVAC salespersons because he just stated the facts and gave me the impression that he was providing the best system for us and the best price available. Also, just a nice dude! Update…Jim, Alex and Gordon all worked on our furnace and water heater replacement. The guys took great care at protecting the existing flooring in our home, removed all the existing equipment safely and installed, tested and confirmed operation of the new systems. 10 out of 10!!”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.