Always On Time
Rio Grande HVAC Services
One Hour Heating & Air Conditioning® Serving Rio Grande
4.82
Noah did a great job explaining everything and being super timely, patient and knowledgeable- I’m extremely pleased
Dylan was very professional knowledgeable and thorough when diagnosing the issue with our furnace. He clearly explained that existing part had failed and recommended a replacement, while also taking the time to walk through benefits of the available membership program. It was great experienced overall.
Great service. Toniann was on time and did a great job checking everything and explaining as she went along. She also signed me up for the comfort club. Overall 5 star.
Technician Luis was friendly and didn't try to upsell on a bunch of stuff I didn't need! I signed up for their maintenance and am confident they'll continue to provide good service.
The entire process from Tom coming out to examine the 23 year old system to recommending the new system and making our home more comfortable to Jason, Cade and Craig installing the entire new system was FANTASTIC. Jason, Cade and Craig were so nice, polite, thorough and professional- thank you for sending the “A TEAM” to our home. I could not be happier and very grateful for everything One Hour Heating and Air Conditioning did for us.
Dane was a very thorough technician who explained everything that he did in the installation process. He went above and beyond. I really appreciate that. I would definitely use this company again in the future. Thank you One Hour Air Conditioning & Heating. Mission accomplished!
What a great experience. I had heater problems and Ken & Dan took care of all my issues. Smart, respectful & efficient. I definitely recommend these guys.
Rick did an amazing job servicing our AC units! He was very thorough, professional, and took the time to explain everything he found and what needed attention. He cleaned both systems, addressed the refrigerant issue, and made sure we understood the condition of our units. I really appreciated his honesty, attention to detail, and recommendations without feeling pressured. It’s clear he takes pride in his work and genuinely cares about his customers. We will definitely be requesting Rick for future service. Highly recommend!
I would 100% recommend One Hour air-conditioning and heating. It didn’t hurt that Chris went to high school with my daughter. But what I was really impressed about was the level of detail in how he explained to me what exactly was going to be done. And I was very impressed with the fact that One Hour does not reuse certain parts that almost everything essentially is going to be new. This has been stressful, but I am 100% sure I made the right decision. And the guy that came to my house had 30+ years of experience and were extremely professional. They cleaned up way better than I would’ve expected. Thank you, One Hour.
⭐⭐⭐⭐⭐ Excellent service from start to finish! They responded promptly, quickly diagnosed the issue, and had our AC repaired in no time. From The owners to the techs Alan and Andre were professional, knowledgeable, and efficient. They also took the time to share helpful advice on keeping our AC running properly. We truly appreciate their quick response and great customer service. Highly recommend!!!
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