We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.9
Janiece Boddie
02-03-2026
“The service was outstanding. The team was friendly, went above and beyond, and even helped with things beyond the service they came to do. When an issue came up that wasn’t their fault, they called CNG and had it resolved within the hour. Jon explained everything clearly and showed me how to change the filter. As a nurse who is always caring for others, it felt great to be taken care of. Highly recommend!”
Ellen Evans
01-31-2026
“Always thorough and friendly.”
Leanne Butler
01-29-2026
“Super knowledgeable and friendly. Really great service!”
Rey Michaud
01-29-2026
“Jon Sirois was my tech. He was profession, friendly, efficient, and explained everything along the way so there were no surprises. A pleasant experience over all.”
Eric Wesolowski
01-28-2026
“Nathan showed up the same day my heat stopped working. Couldn’t ask for anything better!”
Dave Magnamo
01-28-2026
“Fantastic job! Very detailed and knowledgeable! Answers any and all questions and very honest. Pricing was also very reasonable! I will be using the service again!”
Terese Carlozzi
01-26-2026
“Have had a number of great experiences including a same day visit recently.”
sharon coan
01-24-2026
“Tim came out and looked at what was wrong with my furnace and told me what had to be replaced and what the cost was going to be. He had it all broken down on the sheet and offered to take the price of the repair and put it towards a new furnace. My furnace is old and needs replacing, so I know he was on the level. He got it up and running pretty quickly, so far so good. He was polite and to the point. I would recommend Ross one hour heating and air conditioning. My house warmed up nicely. I've used them before and like the service.”
Maria Milo
01-21-2026
“I would give him 10 stars. Great Knowledge, confidence, technical skills. He resolved our furnace issue when 2 other companies failed to do it”
Stephen Lee
01-19-2026
“Nathan went above and beyond to help a very bad situation with my boiler, which had water damage from pipe leak. There was a lot of water in the combustion chamber and he made time to ensure that I had heat for the night so my pipes didn’t freeze and cost more damage to my house. I am very thankful, this is a great company. I highly recommend them!”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.