“⭐⭐⭐⭐⭐ Jeremy with One Hour Heating & Air Conditioning was outstanding from start to finish. He arrived on time, was professional, knowledgeable, and took the time to answer every question I had without making me feel rushed. What I appreciated most was his honesty. There was no high-pressure sales pitch, no scare tactics, and no trying to sell me things I didn't need. He explained exactly what was going on with my system, what needed to be fixed, what could wait, and why. Everything was straightforward and easy to understand. It's refreshing to deal with someone who just tells it like it is. Jeremy was respectful, thorough, and transparent throughout the entire visit. If you're looking for someone who knows their stuff and treats customers with honesty and respect, I highly recommend asking for Jeremy. Thanks again for the excellent service!”

AngelofCLT

4 months ago

“Blake from One Hour Heating & Air Conditioning was absolutely wonderful! He was very pleasant, polite, professional, and thorough. He took the time to explain everything that needed to be done, answered my questions, and clearly went over the available payment options. He worked efficiently and completed the job quickly without sacrificing quality. I truly appreciate the excellent service I received. I would definitely request Blake to come out and service my HVAC system every time. He provided outstanding customer service from start to finish. Thank you, Blake, for a job well done!”

Ketra Chambers

2 months ago

“I had a great experience with the HVAC technician who completed work at my home. He was very professional, polite, and provided great customer service from start to finish. The work was completed in a timely manner, and he brought such a positive attitude. Good vibes and quality service are always appreciated! I would definitely recommend him.”

shameka lawing

3 weeks ago

“Dylan was very professional knowledgeable and thorough when diagnosing the issue with our furnace. He clearly explained that existing part had failed and recommended a replacement, while also taking the time to walk through benefits of the available membership program. It was great experienced overall.”

Brandon Luke

in the last week

“Our AC stopped working and we didn’t notice until 6:30p on a Wednesday night. Although we had a membership with another company they informed us they were not going to be able to come until Friday morning! This prompted the search for a new company to come check out our HVAC system on short notice. I called One hour heating and air conditioning when I spoke to Heather who was INCREDIBLY helpful! She immediately got us in queue for a service visit and educated me on their membership options which were more inclusive and a better price point than we were previously paying - yes, we made the switch! Richie was the service technician who came out and he arrived around 8:30p which was a great turn around time IMO. We received a call from him when he was on the way. Once he arrived, he was very Professional and knowledgeable. Fortunately, our fix was simple and our AC was back on by the time he left. It is hard to find wonderful and trustworthy customer service these days, but this company and these individuals really went above and beyond for us and I am very grateful. I would highly recommend reaching out to them for your HVAC needs!”

Lauren Lover

2 months ago