“Ace Vega replaced the evaporator on one of my air conditioners, and I couldn’t be more satisfied with the experience. He handled the job in a very professional manner from start to finish, explained everything clearly, and made sure the work was done right. What also stood out was how reasonable and fair the pricing was compared to another large local HVAC company I contacted. Honest, skilled, and professional service is hard to find these days, and Ace definitely delivered. Highly recommend him to anyone needing HVAC work done. Five stars all the way!”

Mike Kim

4 months ago

“⭐⭐⭐⭐⭐ Jeremy with One Hour Heating & Air Conditioning was outstanding from start to finish. He arrived on time, was professional, knowledgeable, and took the time to answer every question I had without making me feel rushed. What I appreciated most was his honesty. There was no high-pressure sales pitch, no scare tactics, and no trying to sell me things I didn't need. He explained exactly what was going on with my system, what needed to be fixed, what could wait, and why. Everything was straightforward and easy to understand. It's refreshing to deal with someone who just tells it like it is. Jeremy was respectful, thorough, and transparent throughout the entire visit. If you're looking for someone who knows their stuff and treats customers with honesty and respect, I highly recommend asking for Jeremy. Thanks again for the excellent service!”

AngelofCLT

3 months ago

“Another great experience with the Professionals at One Hour Heating & Air Conditioning of Charlotte. This time Mr. Hunter Lefler came to my home to prepare my air conditioning system for another hot summer. He was very thorough with the inspection and cleaning of my entire system including the outside unit. As can be seen in the photo the inside of the unit now looks like a new one instead of showing its 9 years of age. He also asked about duct cleaning and showed me photos of some of the built up dust in the duct system. Since having the house built in 1979 the ducts have not had a professional cleaning. The price quoted was very reasonable and I plan to have the duct worked cleaned within the next two weeks. Thank you to Mr. Hunter Lefler and all of the folks at One Hour Heating & Air Conditioning of Charlotte. From the friendly and helpful ladies who schedule the work to the professionals who come to your home you are in good hands!”

Charles McIver

6 months ago

“Didn’t interact with Brian Lester too much during our AC unit and duct work replacement, but talked with Nick Krisman and Anthony Difore a whole lot more. All were professional given the scope of the job and the incredibly small crawl space they did a great job. The whole job took a day longer than it should have given the tight crawlspace, one more full time dedicated crew member beyond Nick and Anthony would have been helpful to us and them. Overall, they did great and so far we are happy with their final work. We got lucky that it wasn’t too hot during the job so the extra day wasn’t an issue as long as the job got done right, which so far it seems great.”

Billy Dahlgren

3 months ago

“We had a new tech (Jose) with our recent maintenance service and he didn’t change our filters like the previous guy did 😢- not a huge deal, but I thought that was part of the maintenance service. Jose also spent the majority of his time talking to a woman on speaker phone (definitely a personal call, not work related). Still a great company, just not a stellar experience with this new tech (Jose). Update: about a week later, my husband went into to the attic and found that Jose had not secured the panel and cold air was blowing into our attic instead of the living space. I called and One Hour immediately sent someone out to fix the issue. Dustin arrived within 2 hours of my initial call and fixed the issue. Dustin was very polite (apologetic for the mistake) and made sure the unit was sealed properly.”

Janice Johnson

4 months ago