Always On Time
Ballantyne, NC HVAC Services
One Hour Heating & Air Conditioning® Serving Ballantyne, NC
4.82
Roger was an absolute dream to work with. He was punctual, accurate, very straightforward with what I needed, and very helpful to accommodate additional things. I would recommend him for any job heating or cooling. Alex, his helper was very respectfulal, showed up on time, and worked nonstop throughout the day.
Alex was punctual, kind and informative.
Joe was great he got my air quality right
Joseph helped me out and was awesome definitely recommend
Josh and Dennis were really good and polite. Explained everything to detail so we understood. Would recommend to everyone.
I have owned a mini split system for 5 years with multiple heads. I have had 4 different hvac techs out to work on it. They could never get it to work right. Jeffery with One Hour came out figured out the problem. Rewired the units and it has never worked better. They did a great job! I will be using them in the future. Highly Reccommend!!!
Andrew and Brad are trustworthy and dependable.. One hour will be no problem for them!
Wow! What exceptional customer service. From the moment they answered the phone I knew I had made the right choice. The representative I talked to was so friendly and knowledgeable and willing to work with my schedule. That of course was only the beginning. The technician who showed up was clean cut and dressed very neatly. Putting his shoe covers on first thing to protect my home. I told him it wasn’t necessary but he insisted. Instead of just jumping into the repair like previous companies I dealt with. He took the time to ask me several questions about what was currently happening and the history of my equipment. He then proceeded to explain the whole process of how the call would go. Once he was finished with the diagnostic, which was very thorough I might add. He then asked if it was ok to present a few different options. Educating me in detail on each option, but never trying to sell or lead me. It was very low pressure. Well I picked the right option for me and my system is working better than ever. 5 stars service start to finish, Great job guys,
The technicians who came out today were friendly, helpful and knowledgeable. We were impressed that they outlined 4 options for us to consider, explaining each option in detail. We have found our new HVAC company! Thank you One Hour HVAC! We are happy you joined our community!
Colin was great! Very knowledgeable and gave us peace of mind that the AC would be repaired. He was very professional and talked us through each step of process. He completed the job in a very timely manner and got us back on track. Thank you Colin and I would definitely recommend and use this company again if the need arises.
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