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We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.8
Allyson Piatt
06-21-2025
“The staff at One Hour are so incredibly kind, knowledgeable, and respectful. We called them this week after our downstairs AC kicked it, and they carefully explained all our options. Their staff spent hours at our home reviewing options and financing, and they were able to install the unit next day when we opted for replacement. Everyone from the office staff to the supervisors to the installers were nothing but a joy to work with, and approached the job with so much patience and kindness. We never felt pressured or upsold, and each step was explained to us in detail. We couldn't recommend their incredible services enough.”
Lisa Rodriguez
06-20-2025
“The technician, Drew, was helpful, polite and willing to explain the issues. I would highly recommend him.”
Brandi Self
06-20-2025
“Dylan Arment, you are a super friendly and caring guy. Thank you for your service and answering all my questions 🤗 Hope to see you again. If I don’t see ya here then I’ll see ya, hear?☝️😉🙏”
Benjamin Chin
06-20-2025
“Amazing experience! Kylie was very efficient in helping me replace the capacitor on my HVAC unit and explained thoroughly what was going on w/ the unit! Highly recommended, had used them a prior time to replace the Zonal Control board on my HVAC unit”
Leigh Vail
06-20-2025
“Steven and his team were amazing! They were efficient and took care when coming in and out of our home. We continue to have excellent experiences with the whole team at One Hour and highly recommend them if you need hvac work in the Charlotte area!”
Gaetano De Fazio
06-20-2025
“Kylie Bradley, Casey in the office and the entire One Hour Hearing & Cooling team are fantastic. Still need to install another part but Kylie’s diligence persevered and was able to diagnose the problem when no one else could figure it out.”
Jack Robinson
06-19-2025
“Chris did an absolutely wonderful job.”
Reyhan Köse
06-19-2025
“I always request Gabe Dees!! He is the Best very professional! He knows he stuff!!!”
Elizabeth Lewis
06-19-2025
“Always shows up on time and are thorough answering all questions and recommending feasible solutions. Very easy to work with!”
Chris Boyer
06-18-2025
“Great job! On time and completed service with care to make sure everything was working properly.”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.