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Nathan Brown came out to our home to check our system. He was knowledgeable, patient, and very thorough. He answered all of my questions, walked me through what caused the issue and what I could do in the future if it happened again, and walked me through the benefits of joining their member program. He confirmed his company did install our unit and system, we had a house fire and the construction company didn't let us know, and their unit has definitely been worth it. Would recommend them for replacement or just for service.
Took advantage of the tune up service advertisement I saw on Facebook. Good thing I did because technician identified that my compressor was SHOT😫. The technician was very knowledgeable and he explained everything to me in common terminology. He even took videos of him doing the assessment, so that he could show me exactly what he was referring to. I really liked that technique he utilized. Thank you and your team, and I look forward to seeing your technician back soon to get me some air upstairs before I burn up....lol. Again thank you.
Colton went above and beyond servicing my system above their normal yearly tune up. As always he gave me the breakdown they give everyone at the end of the service and didn't talk down to me once he knew that I was familiar with capacitors. He gave me the amps, volts and the years my system has been in service. Provided photos of issue spots. As a disabled veteran with one arm, I am not able to do or see what he can during a service so being able to produce pictures of problem areas, and future problems helps me budget out the repairs I will need to make. I love Simmons because they always have professional, polite employees and it was a bonus he loved dogs. Mine is in the last stages of her life and he treated her like she was his own. I recommend this company completely, oh and you can't beat their prices. Thanks Simmons.
Mickey White provided excellent service from start to finish. He was professional, knowledgeable, and very respectful. He took the time to explain everything clearly and made sure the job was completed correctly. I truly appreciate his prompt response and great attitude. I would definitely recommend Simmons One Hour Heating & Air and especially Mickey for anyone needing HVAC service!
Our AC unit fan stopped working suddenly so I called around for pricing and scheduled them to come out. Our tech Nate was absolutely phenomenal. He was very kind and explained everything thoroughly and answered all of our questions confidently. We were scared of a high bill but with the military discount they offer it was very affordable. 10/10 definitely recommend them and if anything happens again we will 100% be asking for Nate.
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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