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Fayetteville, NC
Fayetteville, NC
Heating, AC & Furnace Repairs in Fayetteville, NC
When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.
At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.
Hours of Operation
We are available 24/7 to take your call for emergencies. For all other services, our appointment hours are:
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
HVAC Services Have Great Guarantees
Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we're an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.
Russell and RJ from Simmons One Hour Heating & Air went above and beyond to make sure our AC unit was running as efficiently and reliably as possible. They treated our system and our home with the same level of care and attention they would give their own. I asked a lot of questions during the visit, and both Russell and RJ took the time to answer every one of them thoroughly while continuing to work on the unit. I learned a great deal from them, including helpful information about our system, maintenance, and products that may benefit my family in the future. What impressed me most was their attention to detail. No matter how small an issue may have seemed, they made sure I was aware of it, understood what it meant, and knew what options were available. Their professionalism, patience, honesty, and genuine commitment to doing the job correctly were exceptional. Simmons One Hour Heating & Air truly has something special with both Russell and RJ. They represented the company extremely well, and because of this experience, I look forward to doing more business with Simmons in the future. Highly recommended!
Russell was very good. He diagnosed the problem, and effectively up-sold goods and services available. He gave me options for my situation, and was quite friendly and knowledgeable. I had not had my unit/ system maintained since installation, and had only necessary repairs done. He advised me off some of the problems that I had potential of degrading my system that I was doing. Boy did that coil section need cleaning BADLY. Simmons One Hour was able to get to my unit on the same day, the same morning(!) that I stopped by the office. Plus they offer military discount, even for retirees under their HEROES program. Another HVAC company in my hometown said it would be several days before they could get to it! I highly recommend him AND Simmons One Hour!
The technician, Garrett, showed up to my house on schedule. He was very polite, listened to find out what our issues were with the unit, and then explained the work that he was doing. Afterward, he followed up with us to make sure that we understood everything that was done and to show us that everything is working properly. Before he left, he also made sure that our next service appointment was scheduled in the system. Great job all the way around!
Nathan Brown came out to our home to check our system. He was knowledgeable, patient, and very thorough. He answered all of my questions, walked me through what caused the issue and what I could do in the future if it happened again, and walked me through the benefits of joining their member program. He confirmed his company did install our unit and system, we had a house fire and the construction company didn't let us know, and their unit has definitely been worth it. Would recommend them for replacement or just for service.
Colton was excellent! Professional, courteous, and thorough. He explained everything that was needed gave me recommendations and I will definitely request him when it's time to do the repairs. Will definitely recommend Simmons One Hour Heating and Air Conditioning the customer service seems to be on point. I would have gotten the repairs done this time but he didn't have one part and a little bit pricey right now for me so we'll have to wait till next time
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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