Your Comfort Is
Just a Click Away
One Hour Heating & Air Conditioning® Serving Schaumburg
4.83
We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.83
Natalia Smith
in the last week
“Amazing Service! Very fast and reliable! Was also able to resolve the issue very quickly! Super polite and kind! Thank you!”
Marjorie Carrillo
in the last week
“Manny was very polite and helpful in diagnosing our AC concerns. He explained the issues clearly and booked us a quick follow up service to have them repaired. Thank you for the prompt service! Manny came back after ongoing problems and troubleshooted the system until we found the issue. Thank you for the reliable service!”
Lissa Simon
in the last week
“This is the second furnance I purchased from One Hour. I am a repeat customer. I can say they make things right. Jody, Isaac and the rest worked hard for me to make what I wanted happen. I thank them and hope to be nice and cozy this winter!”
Tony Cowan
a week ago
“We called for a service appointment on Sunday evening over Labor Day Weekend. We thought it would be Tuesday before receiving a response. Much to our surprise, we were able to make an appointment the same day. Within two hours, a service tech arrived. Jake Kitchens did a great job taking care of us. He was professional, yet personal. He gave us our options without trying to pressure us into an expensive repair that was unnecessary. He repaired our unit promptly and made sure we were satisfied before he left. I would highly recommend Henson Mechanical.”
shawanneka woods
a week ago
“We received immediate response after going online and scheduling an appointment for the following day. I am more than satisfied with the communication, service, knowledge and would definitely recommend them to any and everyone. Justin Harper gave us a detailed explanation of everything that was wrong with our unit and gave us options in order to get the system back in working order.”
Andrew Gear
a week ago
“I've had my share of technicians come out to my home to do various repairs. None of them match the professionalism and level of customer service that Joel demonstrated today!!! 5 stars is not enough for this man so I'm giving him 10 stars! Also requesting he gets a huge raise!! ive never had a technician go above and beyond like Joel did! if and when the time comes I will not only call One hour air conditioning and Heating but ONLY request Joel! If any of my friends or family need HVAC repair/ maintenance I am going to refer them here. All thanks to Joel!!!”
Barbara Glauser
a week ago
“Blake was very courteous and knowledgeable about my furnace. He was able to identify what was wrong and was able to show us and explain to us why the furnace was not working. Luckily for us it was a situation that he could address while he was at our home and did not need to go out for parts. We were so impressed with the quality and service of the visit that we signed a contract with the company for general maintenance and service.”
Alberto Hernandez
a week ago
“My AC went out the day before and after calling a few places they couldn’t come out for days. JW arrived a few hours later and fixed my issue very quickly. Would highly recommend!”
Jonathan Armijo
a week ago
“So my issue with heating and cooling system was the cooling. My air conditioner wasn't cooling very effectively, it seemed like it wasn't performing like it used to. It was slurping up power like it was candy, My last electric bill was 386$ and used 2,120 Wh. It went up double what it was last year at this time. So I finally called one hour heating and cooling and I chose them because they are good and I've had great experiences with them in the past. They are also who installed my furnace and A/C systems. They did a fantastic job with that as well. The technicians that I have interacted with over the past 5 years have been amazing, they are good at what they do and they explain everything to you very well. They are also very quick and efficient. At least in my experiences they are always trying to find things and do things that will save you money right away or what to do in the long term, so that you only have to pay a couple hundred dollars each time instead of thousands of dollars when you wait till it's to late and everything starts falling. They are very knowledgeable and don't mind explaining things as they work. So in my most recent instance I didn't wait, as soon as I realized that something wasn't right I called them. I only had to wait a week for them to come out and take a look at the system. It's a good thing I did because there were a few issues that needed to be fixed. The first was the air filter it wasn't going all the way in because it was catching on something and so it was letting dust and pollen bypass the filter and in to the blower and ducts. The second one was the air conditioner cooling system was clogged up from dirt and was causing it to one work way harder than it should and two it wasn't able to cool down the liquid coolant like it supposed to. So it wasn't cooling like it should and that caused my issue with the system not cooling my house like it used to. The third and final issue was caused by the second issue, since the A/C was over working to cool the coolant, it put a massive strain on the dual capacitor and ultimately fried it. So with the dual capacitor down for the count it was causing the whole system to do weird things. So when the thermostat would tell the system to activate it and it would try to but since the dual capacitor was done for it would activate the A/C but not the rest of the systems, so it was just wasting energy or it would do the opposite and turn on the furnace but not the A/C so it would just blow air that was slightly cooler than the outside air. Sometimes it did work but it was like Russian roulette. But the tech that came was phenomenal, he found the issues within minutes and explained everything very well and was transparent. Once I gave him the all clear he got to work and finished it in about an hour. He has been the best tech I've had from one hour heating and cooling. If I can I'm going to request him for every system tune up. He also got me to sign up for there maintenance subscription that has them come out twice a year and also includes plumbing and electrical services for 29.99$ a month buts it's worth it I highly recommend it! So all in all it was a great experience and I highly recommend One Hour Heating and Cooling! David B thank you for everything and the wonderful job you have done for me. Your an outstanding tech! I hope this review will benefit you in some way. If I can and if your available I will request you to do my 2 tune ups a year. So I wish you the best and thank you for everything you did!”
Puneet Vaid
a week ago
“Alex, Jayden, Erick, and Tomas all did an excellent job with our Heating/AC and duct/vent installation project. They were extremely respectful, thorough, and efficient in every step of the process, keeping me well informed and engaged from start to finish. I would absolutely hire them all again for a project like this. Joe and Roy both were also great from the initial assessment through to successful project completion. Thank you all for a great customer experience!”
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