Your Comfort Is
Just a Click Away
One Hour Heating & Air Conditioning® Serving West Frankfort
4.83
We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.83
Doreen James
in the last week
“Mr. Calvin Jones was the technician. He did an Excellent job. He was very professional and knowledgeable. He was very courteous and explained what caused the the issue so that I'd understand. I'll be using Duggan's for my heating and air services from now on!!”
Abdullah Peterson
in the last week
“As usual, One-Hour HVAC did any excellent job in reviewing our 2 systems. Christian was particularly helpful by clearly explaining options available to us and then arranging follow-up holistic review. Thx again!”
Tim Cojocnean
in the last week
“Jeff and his team were absolutely awesome. They came out and made sure everything regarding our HVAC system was running smooth and even replaced our air filter. Kalani was even kind enough to help replace one of our recessed lightbulbs that could only be reached with a super long ladder. They went above and beyond, couldn’t be more satisfied with their services (see photo!!!).”
Michele Dawbarn
in the last week
“Tristan was courteous and professional on time and respectful. Our budget is what it is and he wasn’t pushy, he gave me a lot of options for our older furnace. Enrique was out working on our air conditioner this summer and was equally kind. They both took time to teach me a few things, which I really appreciate.”
DShaw
in the last week
“Brandon Summers made numerous service calls to my mom's house. During all his visits, he provided us great service by explaining the best resolve for both a repair and maintenance upkeep. We appreciate his professionalism and his honesty. Thanks Brandon!”
Brittany Nicol
in the last week
“I haven’t had my installation done yet, so I’ll be back with an update once it’s completed. However, my experiences with Luke, Devin, and Kevin were nothing less than top tier professionalism. They were all so kind, personable, helpful, and informative. I also spoke to Luke’s wife who also works there. Forgive me for not remembering her name, but she too was very kind, helpful, and professional. All of them really worked with me to find the best solution to my HVAC issues in as low of a cost as possible. I really appreciate how they showed that they care about their clients. I was also informed that One Hour Heating and Cooling really cares about their employees which makes them love the work that they do. They treat each other like family. When they employees love what they do, they take pride in their work. That is very rare in companies nowadays. Other companies could learn a thing or two from One Hour Heating and Cooling. 🙂 Update: Hello. I’m back with an update. It’s been a week since my HVAC installation. My technicians were Gabe and Bryan. They were awesome! My house finally feels comfortable after going years without an efficient HVAC system. Now I can sit in my house without feeling miserable. To top it off, Gabe was very helpful to me with setting up my new digital thermostat. He had the brightest smile too. The fact that he and Bryan were at my house, all day, working hard, his willingness to help me while maintaining a smile on his face was very impressive. P.S., on the day that Luke, Devin, and Kevin came, I didn’t realize it until after I made my original post, but one of those men moved my trash bin back to my backyard after the truck came for trash day. Idk which one did it but that was very sweet of them. Thank you so much, guys. I hope yall read this. You all are amazing. 😊 Update 2: So my thermostat was sending an error message today. I called One Hour and they sent Akan to my house the same day. She was very thorough and found my issue and fixed the problem quickly. She also told me some things that I was unaware of to keep me informed about my warranty and preventative measures to take to maintain the functionality of my HVAC system. Thank you so much, Akan!”
Luana Ankney
in the last week
“Tony, from One Hour Heating and AC, was very professional and worked through the issue with our heater all while explaining each step he took. The problem was a small piece of a safety switch which was bad. (I know nothing of how it works) Truly something others had missed or not tried. He came on a Sunday and we are expecting freeze temps tonight and are super grateful for his experience. Thank you!!!”
Michelle Lowell
in the last week
“I CALLED THE COMPANY BECAUSE OF AN ADVERTISEMENT ON THE RADIO STATING THAT THEY WOULD UNCLOG MY DRAIN FOR $83. 00 AND A ONE YEAR GUARANTEE THERE AFTER. IT WENT SMOOTHLY AND I HOPE THEY KEEP THE PROMISE IF IT RECLOGS WITHIN A YEAR. I HAD A NICE WORKMAN WHO REALLY WORKED HARD TO SATISFY US.”
Storyteller
in the last week
“Joe East performs maintenance on my HVAC system every 6 months. Some technicians are more thorough than others. For my most recent maintenance visit, Rob not only used an electrical meter to verify my circuit cards, he also cleaned the pine needles from inside my HVAC unit.”
David Diaz
in the last week
“⭐️⭐️⭐️⭐️⭐️ - highly recommended! I had an excellent experience with John Gardner from One Hour Heating and Air Conditioning during my yearly A/C maintenance. John did a phenomenal job. He was thorough, professional, and took the time to explain every step of the inspection and what he was doing. He also pointed out the warning signs I should watch for in the future, which really helped me understand how to keep my system running efficiently. It’s rare to find a technician who’s this knowledgeable and customer-focused. Highly recommend John and the One Hour Heating and Air Conditioning team!”
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