Your Comfort Is
Just a Click Away
One Hour Heating & Air Conditioning® Serving West Frankfort
4.83
We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.83
Adria Halley
in the last week
“Miles was great. He changed my filter, service the furnace and service the Air Conditioner inside and outside. He wrote a great detailed report of what he did and also had pictures of what he did. I definitely recommend One Hour Heating and Cooling.”
Maria Baker
in the last week
“I called at 600 am when I woke up to a warm house, was surprised when a very professional man answered the phone. Had a technician with 3 hours, he called before arriving and sent a text. I signed up for their maintenance plan as well, nice to have a professional and easy company to work with.My technician was Jimmy, will request him moving forward.”
Corky Brown
in the last week
“Brian worked very hard all day in the heat. We are happy with the installation. He explained that our new unit had a 10-year replacement warranty and 2 years of labor warranty. We received the unit warranty from the manufacturer, but we haven’t seen any documentation on the 2-year labor warranty. Please provide documentation.”
Susan Ibanez
in the last week
“Serviceman arrived on time to check our system that had not been checked in several years. He was very knowledgeable and pleasant. Checkup was perfect!”
Kaushal Sathavara
in the last week
“Experience was really good with both Jeff and Jose. Explained everything about the work they did how to prevent those issues. Good information and highly recommended.”
Mark
in the last week
“Victor got me cooling right away and gave me different options on how to make my system more efficient. I ended up signing up to their club so I can keep it maintained. Thanks for everything”
Mattex Alexander
in the last week
“Mark is the best HVAC tech I have ever done business with. A solid person, a veteran, and someone who gives amazing service. One Hour is lucky to have someone so dedicated and passionate about their company and position. Integrity and dedication to service are my hard points. And this gentleman exemplifies them. The only person I am ever letting service my AC system will be Mark. Hands down.”
Tammy B
in the last week
“Ori was our service guy, our air went out at 5:30..he was here in an hour and had us good to go by 8. He was extremely professional, explained and answered all our questions. Super nice guy with a personality to go with it..very respectful..This guys is worth more than he's getting paid..hey boss he definitely deserves a raise..you don't find young men as nice and hard working as him..”
Caitlin Kesari
in the last week
“Jake was so polite, helpful, friendly, made me comfortable, was on time, thorough (he spent all morning doing much needed maintenance on our two air conditioners and trouble shooting some major issues for us). He went above and beyond to help resolve our issue and prevented a major problem. I’m really happy that I chose this company to come out today and signed up for regular maintenance with them. He explained all the work he did and his recommendations very well. Pricing was very reasonable and the best part was i didn’t feel like he was trying to upsell anything or sell me something I didn’t need, which has been my issue with other companies. Thanks Jake!!”
Nathan Cao
in the last week
“One hour was able to come out and quickly resolve my issue with low R22 refrigerant on my old 2005 trane unit. They topped me up with replacement refrigerant as R22 is no longer being produced. Price was a little high but that is to be expected during Austin summer, so you’re paying for the speedy resolution, which these guys definitely did. From call to resolution was around an hour. I will definitely get an estimate from them once my AC unit needs to be replaced in a few months, but I know I’ll get a great offer from them. Blake was a real professional!”
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