We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.8
Marie Parker
02-17-2026
“Very thorough. Professional and pleasure to work with.”
John Ziegler
02-17-2026
“Technician communicated very well. He also answered all of my questions and was very professional. Hope we get him again.”
Henry Hardman
02-14-2026
“I reached out to 1 hour Heating & Air for a second opinion after a terrible experience with a local big name company in Stallings NC. My experience with 1 Hour was amazing and deserves 5 stars. The first company I met with recommended I replace an 11 year old unit instead of addressing a wiring issue with a damper. 1 Hour not only fixed the wiring issue, but was able to do it for a great price, and won my future business with fantastic customer service. The technician (Dillon) that came out took pictures and videos and explained everything going on with the HVAC unit and ensured all my questions were answered. He showed great professionalism and had a down to earth personally. He diagnosed the issue with confidence and provided a same day fix, that the previous company was not willing to do, instead recommending me to get an entirely new HVAC system. I highly recommend Dillon and 1 Hour Heating & Air, as I had a great experience and will continue to give them my business moving forward.”
Austin Costa
02-13-2026
“I had a fantastic experience with Justin from One Hour Heating and Air! Justin expertly ran a gas line for my generator, and I couldn’t be happier with the results. He was professional, thorough, and made sure everything was safe and up to code. The work was quick, clean, and done with great care. I highly recommend Justin and One Hour Heating and Air for any gas line or HVAC needs”
Leslie Abbey
02-13-2026
“Noah F. promptly arrived and, before taking another step, slipped protective covers over his shoes to safeguard my floors and carpeting. He was personable, neatly and professionally dressed, and demonstrated complete command of the task at hand. He efficiently installed both Google thermostats and guided me through setting up the Google Home app with clarity and patience. I give my strongest endorsement to One Hour Heating & Air Conditioning of Charlotte. Their service was prompt, professional, and carried out with a reassuring competence that inspires trust. I would not hesitate to call upon them again and will confidently request their assistance for any future needs.”
Marcia Stilwell
02-11-2026
“Very efficient! Thank you!”
emd8 Eagle
02-09-2026
“Outstanding service and customer care. Highly recommend Bruce Harris for any and all issues.”
Erick Crawford
02-08-2026
“Our service technician was the best we ever had!”
Mike Martel
02-07-2026
“Leif was a nice friendly knowledge person. It was a pleasure working with him.”
Walter Swanson
02-06-2026
“Zander the technician was excellent. Gave me all the information I needed.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.