Your Comfort Is
Just a Click Away
One Hour Heating & Air Conditioning® Serving Monroe, NC
4.82
We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.82
Steve Szydlik
in the last week
“Thank you for the heater tune up. The technician that showed up was very professional”
Bridgette Rooney
in the last week
“Christian was great! Professional and personable. He helped tune up my HVAC so I can remain comfy this Fall and Winter. I appreciated his responsiveness to all my questions.”
Gary Ahern
in the last week
“I was working with another company and the UV light system burned out. The company said they did not have the brand and I needed to replace the entire system. I called One Hour Heating and left a voicemail, later that evening Robert called me back and told me that they had the brand and he could come by in the morning. True to his word, he was there in person in the morning, after checking out my system he said all I needed was a new bulb! He replaced the old bulb and it is working fine. My only regret is that I was not aware of One Hour Heating before I bought my HVAC or I would have gone with them. Very reliable and trustworthy! Thank you! Gary Ahern”
Chaz Patriot
in the last week
“David Blanton the technician did a great job during a maintenance check in identifying a clogged drain pipe. He was very professional and courteous. One Hour has outstanding folks, including this gentleman. Kudos to your office staff and Dave Blanton.”
Joe Gossman
in the last week
“Knowledgeable repair crew. Installed an on -demand gas water heater system. Install completed quickly and cleanly. All questioned answered to my satisfaction. Only took 1 day from time I contacted vendor to completion of install. Job well done!”
Heidi Beyer
in the last week
“Jesse and Dylan were absolutely excellent! They arrived on time, were friendly and professional, and quickly diagnosed the issue. They explained everything clearly and made sure my system was running perfectly before leaving. The pricing was fair, and the quality of their work was top-notch. I highly recommend them for anyone needing reliable AC service!”
Penni Vera
in the last week
“Michael our technician was polite, knowledgeable and efficient. He explained everything in terms that were easily understood. I would recommend your services to anyone.”
anne graham
in the last week
“Chad did a quick but thorough job of diagnosing the problem we had with our thermostat. He explained the problem and what he needed to do to fix it for us. He worked quickly and efficiently and got it running in no time. He was great to work with and very friendly and courteous. A 5 star review for him and One Hour!!”
Tyler M
in the last week
“EDIT TO BELOW REVIEW: I was contacted by two managers (Frank and Rick), both of whom took accountability for the error and went above and beyond to make things right. They refunded me for my experience and provided excellent customer service. INITIAL REVIEW: They installed a brand new HVAC system in July 2023. It went out over the weekend. The technician quoted me $2,200 in labor fees for the repair, and I was charged an $89 service call fee. I subsequently got 2 other opinions and both told me the problem was misdiagnosed and the correct fix would be much cheaper. Another company did the repairs quickly and for a much more reasonable price. I called One Hour to ask if my service call fee can be refunded since they misdiagnosed the problem. They will not refund the service fee. I understand your techs need to be paid, but I paid $89 to get a wrong diagnosis (verified by 2 other companies).”
Ralph Adonizio
in the last week
“I recently had a new air conditioning system installed, and I couldn't be happier with the entire process. From the initial consultation to the final walk-through, Ross and team were professional, knowledgeable, and courteous. Ross took the time to answer all my questions and helped me choose a system that fits my home and budget. I highly recommend Ross for anyone considering a new AC install. Great service, great value, and peace of mind knowing the job was done right!”
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