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One Hour Heating & Air Conditioning® of Lee's Summit

4.9
(1646 Reviews)

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Sherri Eaton Profile Image

Sherri Eaton

(in the last week)

"Jared and Brett were amazing!!!! They were so informative, kind, polite and did not try to sell us a bunch of stuff. We did end up needing a lot done but they were so kind in explaining everything and the “Why” behind needed services. I definitely recommend them and their entire staff! Our friend Will is employed at this company and he’s so kind and respectful. Jimmy was also kind when scheduling and explaining their services before they came out. We will be definitely using them for ongoing service and maintenance in the future!"

Jeremy gaskin Profile Image

Jeremy gaskin

(a week ago)

"I scheduled an appointment to have my system looked at as it was not cooling at all, and summer is right around the corner. One hour sent me info about Jacob S., the technician coming out to my house. Knowing who was coming was a relief as you never know what to expect. When Jacob arrived, he was extremely respectful right out of the van. I also noticed he took the time to walk around my sidewalk, rather than through my yard. He introduced himself and explained his course of action to troubleshoot my problems. He was clean cut and well dressed as well. The moment he stepped into my house he started putting on plastic shoe covers to avoid tracking dirt, but I told him it wasn't needed. While going through his process, he was polite and professional, answering all of my questions without complaint, and explaining what he was doing and why. The end result was 1 failed capacitor in my outside unit. He showed me on his voltage meter the different readings between the new and old, making it transparent he was not just adding on costs. He also found another capacitor on my furnace that was starting to go, and again showed me how he came to that decision. He broke down the costs of what I needed to get my system up again, as well as the maintenance program one hour offers. In my opinion it was a great deal, and brought 20% off of parts costs. All in all I'll be a customer of one hour as long as Jacob works there, and he is who I'll be requesting for any and all issues. I even got this fancy sticker too!"

Kathryn Harris Profile Image

Kathryn Harris

(3 months ago)

"Just had Jared and Tanner to my house for a duct cleaning, and Shane the same day for a furnace tune-up! All three were very courteous, thorough, and walked me through the processes to make sure I understood what was going on with my system. The duct cleaning has already proven very helpful for our allergy symptoms as we are breathing easier, and the furnace had an issue Shane fixed on the spot, so it is running great! I definitely recommend One Hour for its professionalism, competence, and the care they impart to all customers. Below are a before and after photo of one of my ducts."

Peggy Lancaster Profile Image

Peggy Lancaster

(a week ago)

"I have had great service from this company. The employees are always courteous and professional. They don't over sell and leave the work area clean. I am proud to have them as one of my team"

Robyn Carter Profile Image

Robyn Carter

(2 months ago)

"Where do I start, First off Matt was simply amazing he was able to get to my house(1/16/24) before the time that was given to me, He was a doll, he explained everything to me about what was happening with my heater and what needed to be done. We sat and talked for quite awhile when he was done, just like we were family. Now for Brett, He was awesome came and talked to me about my options, I was so nervous because I hadn't had A/C for over 7 years because no other company would finance me, BUT ONE HOUR did. Thank you Jesus. I cried. Brett actually talked for awhile as well. Thank you Brett for being so great. The install happened on the very next day(1/17/24)These wonderful young men came and took such great care of me, they were so awesome. I heard them singing in the basement(it actually told me that they all loved their jobs.)Brendan noticed a whole in my foundation from the basement and asked me if it would be ok to seal it up WOW!!!! I told him yes. Andrew and Ethan, I can not leave them out they did a stellar job as well. My basement was clean just like no one was ever there. Thank You, Thank you, Thank you for sending all these wonderful guys to take care of me. I even got hugs . I will definitely enjoy my AC this summer(7 years with out it is a long time) Kay Carter :)"