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We recently had One Hour Heating & Air Conditioning in Lee’s Summit install a brand-new furnace and heat pump, and the entire experience was outstanding from start to finish. Ethan and his install crew were fantastic. They were quick, efficient, professional, and clearly took pride in their work. The install went smoothly, the job site was kept clean, and everything was explained clearly before they wrapped up. I also want to call out Brett Wilson, the technician who helped us leading up to the install. Brett was extremely professional and thorough. He laid out all of our options, handled the energy programs, rebates, and discounts, and ultimately saved my family a significant amount of money while still delivering a high-quality system that keeps our home comfortable. Great people, great service, and a company I would absolutely recommend to anyone needing HVAC work in the Lee’s Summit area.
We had a great experience with one hour heating and cooling. Got an appointment scheduled for the evening because that was the earliest appointment available. Brett called and said he could be on the way within the next hour. We did end up having to replace our unit but it took Parker less then 4 hours to get everything up and running from start to finish. As someone who just experienced a total nightmare dealing with electricians, it was a breath of fresh air to have someone respond quickly to our needs, be reasonably priced and actually stand by their work. We will continue using One Hour Heating & Cooling in the future.
I had an excellent experience with One Hour Heating & Cooling of Lee’s Summit. Josh Briggs was my service technician, and he was outstanding. He was friendly, professional, knowledgeable, and took the time to explain everything clearly. The company responded quickly, arrived on time, and provided fast, reliable HVAC service. Great customer service from start to finish!
Great communication and easy to work with! Brett was outstanding. He jumped in during a critical moment when our heat went out and installed our new thermostat with total professionalism and care.
I am writing this review to highly recommend the services provided by Josh from One Hour heating & Air. We recently had an issue with our furnace not working properly, and Josh was dispatched to our home. From the moment he arrived, he was incredibly professional, friendly, and respectful. Despite his relatively young age, his expertise was immediately apparent. He listened carefully to my description of the problem, performed a thorough inspection, and quickly and precisely diagnosed exactly what was wrong with the unit. He clearly explained the issue and the necessary repairs before proceeding with the work. The lady that took the call was so nice! I called the local company that serviced the unit last. They couldn’t come out for about a week. Great job everyone.
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