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We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.8
Henry Hardman
02-14-2026
“I reached out to 1 hour Heating & Air for a second opinion after a terrible experience with a local big name company in Stallings NC. My experience with 1 Hour was amazing and deserves 5 stars. The first company I met with recommended I replace an 11 year old unit instead of addressing a wiring issue with a damper. 1 Hour not only fixed the wiring issue, but was able to do it for a great price, and won my future business with fantastic customer service. The technician (Dillon) that came out took pictures and videos and explained everything going on with the HVAC unit and ensured all my questions were answered. He showed great professionalism and had a down to earth personally. He diagnosed the issue with confidence and provided a same day fix, that the previous company was not willing to do, instead recommending me to get an entirely new HVAC system. I highly recommend Dillon and 1 Hour Heating & Air, as I had a great experience and will continue to give them my business moving forward.”
Austin Costa
02-13-2026
“I had a fantastic experience with Justin from One Hour Heating and Air! Justin expertly ran a gas line for my generator, and I couldn’t be happier with the results. He was professional, thorough, and made sure everything was safe and up to code. The work was quick, clean, and done with great care. I highly recommend Justin and One Hour Heating and Air for any gas line or HVAC needs”
Leslie Abbey
02-13-2026
“Noah F. promptly arrived and, before taking another step, slipped protective covers over his shoes to safeguard my floors and carpeting. He was personable, neatly and professionally dressed, and demonstrated complete command of the task at hand. He efficiently installed both Google thermostats and guided me through setting up the Google Home app with clarity and patience. I give my strongest endorsement to One Hour Heating & Air Conditioning of Charlotte. Their service was prompt, professional, and carried out with a reassuring competence that inspires trust. I would not hesitate to call upon them again and will confidently request their assistance for any future needs.”
Marcia Stilwell
02-11-2026
“Very efficient! Thank you!”
emd8 Eagle
02-09-2026
“Outstanding service and customer care. Highly recommend Bruce Harris for any and all issues.”
Erick Crawford
02-08-2026
“Our service technician was the best we ever had!”
Mike Martel
02-07-2026
“Leif was a nice friendly knowledge person. It was a pleasure working with him.”
Walter Swanson
02-06-2026
“Zander the technician was excellent. Gave me all the information I needed.”
George Johnson
02-05-2026
“Hunter done a great job , very polite and even explained how the emergency heat on my system worked helped me st up a time for an electrician to come out and check my breaker box & gave me a couple estimates on other work you do. If possible I'd like to request that Hunter to be thd technician to come out for all my maintenance for now on..”
April King
02-05-2026
“THANK YOU ZACH. FAST, FRIENDLY, AND PROFESSIONAL”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.