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We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.8
Walter Swanson
02-06-2026
“Zander the technician was excellent. Gave me all the information I needed.”
George Johnson
02-05-2026
“Hunter done a great job , very polite and even explained how the emergency heat on my system worked helped me st up a time for an electrician to come out and check my breaker box & gave me a couple estimates on other work you do. If possible I'd like to request that Hunter to be thd technician to come out for all my maintenance for now on..”
April King
02-05-2026
“THANK YOU ZACH. FAST, FRIENDLY, AND PROFESSIONAL”
Zach Flowers
02-05-2026
“I am an out of state landlord who had a furnace go out in Charlotte on an absolutely freezing cold day. These guys showed up same day, diagnosed and fixed the problem, and best of all, charged a remarkably fair price. Most companies would’ve whacked me with some kind of emergency fee. They did not. Much appreciated, and I’ll be calling them again (hopefully not soon!)”
Joyce Jordan
02-04-2026
“The info I was provided was immeasurable. Thank you for your courteousness and your professionalism. All with was exceptional.”
Taylor Thompson
02-04-2026
“One Hour team found intermittent short on variable speed heat pump from original install by others. System is working great again.”
Ted Mosley
02-04-2026
“Annual check up after recent ice and snow. Ace did a great job and was very personable.”
Betsy Long
02-03-2026
“Dillon H. was extremely helpful and we had an excellent experience! He answered all of our questions, was extremely friendly and polite and provided great customer service! Highly recommend!!!!”
Rajesh Dubey
01-31-2026
“Outstanding service with an incredibly quick response. The issue was fixed promptly when it was needed most. Truly reliable and highly appreciated.”
Leigh Ann Nafus
01-31-2026
“We had an excellent experience with this company during the week of New Years. We had a big job replacing 2 HVAC units and a heat pump. They were fair about the pricing, so that helped to start things off right. During the removal and installation, their communication and customer service was top notch. Brian was personable and did a great job of explaining everything throughout the project. This company goes above and beyond to let you know who is coming to your house and when, and they held true to the timeline. We had a lot of techs in and out of our home for several days, and when they wrapped up the job there was no sign they were ever here. We will continue to use One Hour Heating and would recommend them to anyone who needs HVAC servicing or replacement.”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.