Ray was very helpful answering my questions. He was professional and very friendly. A+ service!
Jason was here today for our checkup. He has been out to us several times. He always takes the time to explain everything and answers all our questions. He's always careful with our things. He is the most pleasant person.
Josh was very helpful and informative as well as extremely friendly. He had no issues with my three pups (who all enjoyed his presence as well). He went through everything very thoroughly with me and my daughter. I enjoyed his kind attitude and his wonderful work. Keep up the great work, Josh and One Hour!!
We have had the pleasure of having a few people from One Hour out to our house recently - first for furnace replacement (Tom), then vent cleaning (Max). All employees are super nice and professional and it was nice getting a call when they were on their way along with a bio and pic of who was coming. We will definitely recommend your company to anyone we know - just wanted to say THANK YOU to all employees for your wonderful service!
We just purchased a new furnace and A/C through One Hour Heating and AC. The representative Michael was very professional. He addressed all of our questions and concerns and arranged for the installers to come out the very next day. The technicians were efficient, clean, and quick. Everything went smoothly. Michael is an asset to the company. Heating and Cooling has always been quick to respond and the job is done well.
Darrell was here very promptly. He was very personable and explained everything I had questions about. Highly recommend him!
Todd serviced my HVAC unit today. He is a great representative for your company. Professional, courteous, friendly, and knowledgeable. I am completely satisfied.
I would like to thank Jasmine for the knowledge, professionalism, and great sense of humor she provided while performing an annual furnace checkup for me. She took time to explain to me in detail what she was checking and cleaning, as well as principal basics of how my furnace functioned. Kudos, Jasmine, for all your hard work and pleasant demeanor.
James was very knowledgeable and professional. I always appreciate the quality service offered by your company!
Today One Hour Heating and Air Conditioning came to my home for a service call to replace the flu pipe and the collar for my air conditioner/heating system. The technicians they sent were Senecca and Dillon. They were both very professional and got right to work as soon as they arrived. They were courteous and answered any questions I had. I have called on One Hour Heating and Air Conditioning in the past, and I will continue to do so in the future. Their customer service as well as the work they do are beyond compare. I highly recommend them for any of your heating and air conditioning needs. Great Job!
Hank and Mark were amazing! Friendly, informative, quick, and thorough. I look forward to working with them in the future.
One Hour visited my mother-in-law's home to perform a routine heating inspection of her HVAC system. My mother-in-law is 84, lives alone, and on social security. Matt and Brandon's primary concern was customer satisfaction, coupled with a lot of empathy toward my mother-in law's situation. Do not hesitate to do business with One Hour in Baton Rouge. This location is kind, considerate and responsive. Thanks Matt and Brandon!
Dave is a pleasure to work with. Very pleasant and thorough.
Had Jose Alamo here today and again was polite, efficient, and finished the job quickly! Highly recommend One Hour!
Would like to comment on the excellent, timely service we received for our furnace problem. A special thanks to the service tech Daniel S. for his excellent customer service and repair. Thank You!
I called about a problem with heater in a home I had just purchased, and it turned out that "One Hour" was the company that had installed it just one year prior. They came out to take care of the problem, promptly, and as it turned out the work was under warranty. This was a pleasant surprise and a wonderful experience. Going forward, I will have them do the work on any furnace or plumbing issue I have. They are fast, courteous, and dedicated to great service. Thanks again!
The installation team was professional and speedy. The appreciation shown to me for being a customer afterward was awesome! This company is the real thing.
Great service from One Hour Heating & Air Conditioning! My technicians were friendly and on-time. They didn't try for a hard sell — they just gave me helpful advice.
Their prompt and courteous services are something a lot of tradesmen have forgotten over the years.
No need to wait a week — just call One Hour. When I scheduled, the technicians came the very next morning, on time!
I can't express enough how deeply satisfied I am with One Hour Heating & Air Conditioning. I have had them for 10 plus years, and I can't say enough good things about these people.