Connect With Us
Please leave your information below and we will be in contact soon.
I called DeBord for their plumbing expertise on Saturday with a toilet that wouldn’t flush. They let me know that it would cost more to come out during the weekend and that if it wasn’t an emergency (it wasn’t) could it wait until Monday. Got a call first thing Monday, said a technician would be out between 8 and 10. Technician, Allen, called around 7:45 and said “I’ll be there in 20 minutes.” Worked on the issue and resolved it in 2 hours. Upon leaving, he noticed our gas meter and asked if I knew how to shut it off in an emergency (I didn’t. Been here over 35 years.) Then he showed me how. Great service. Very thorough.
We called Debord for a plumbing issue. The plumber, Allen Holt, was very thorough, suggested the best way to resolve our issue which was not the most expensive, and educated us on how to prevent other problems in the future. He didn't try to sell us on anything unnecessary and seemed genuinely interested in helping us. We also appreciated that he seemed to truly enjoy his profession.
It’s always stressful when something breaks down and you have to figure out how to get it repaired. But when that happens, it’s so comforting to know there are caring people ready to help. On Monday, (middle of January!) we woke up to a very cold house and quickly realized our furnace wasn’t working. We reached out to Debord’s for assistance, and their representative was incredibly kind and helpful. She understood exactly what we were going through and arranged for a repair person to come to our house right away. Since our furnace was already 24 years old, we suspected it might need to be replaced. We asked for a quote for a new furnace, and while the repair person was at our home, the salesperson arrived and was able to provide us with that estimate. They worked tirelessly to schedule the installation for Wednesday, which meant we only had a couple of chilly days without heat. We were so impressed by how smoothly everything was handled—getting both the new furnace and a crew to remove the old one and install the new. The installation team, led by Doug, was courteous and helpful every step of the way. Doug patiently answered all of our questions (and we had quite a few!) about the new furnace. Overall, the entire Debord team turned what could have been a stressful situation into a much more manageable experience. I truly recommend Debord’s—they’re top-notch!
Allen Holt explained everything that needed to be done, and did the work promptly. The final bill matched the estimate. I was happy enough that I asked them to handle another plumbing problem for me.
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
Book online with us 24/7