Just like any other trades in the industry, there are also deceitful technicians in HVAC businesses who give poor services, false deals and leave customers unsatisfied. With the growing numbers of HVAC repair scams, it is important to be wise in identifying and avoiding fraudsters before they bring great trouble in your home’s safety.
Here are some of the most common HVAC scams and how to avoid them:
- Replacing Parts Which Do Not Need Replacement
Fraud technicians would tell clients that the situation is pretty bad and there are faulty components that need to be replaced immediately. They even recommend a complete system replacement in some cases. It is important to do a bit of research online when it comes to dealing with HVAC issues. If you are in doubt of the result of the inspection, you can ask a second opinion from another HVAC technician.
- Suggesting Oversized Units
Bigger units mean bigger profits for the contractors and bigger expenses on your part. You will know that it is a scam when your contractor pressures you to buy the biggest unit available in their company. To prevent getting caught up in this situation, you can research about calculating the load requirement and the size of the unit. If you doubt the result, you can ask for a second opinion from a trusted HVAC professional.
- Faking an HVAC Repair
Be on the lookout for technicians who claim that they have done the repair and replaced the faulty components. Then they will tell you to wait for few days and the operation of your system will be good as new. No! Repair technicians should be able to fix the issues in your HVAC system right away. To prevent this scam, be sure to watch closely as the technicians change parts and do the repair.
- Refilling Refrigerant with No Repair
Do not feel overwhelmed when your technician tells you that there is nothing wrong with your system except that it needs additional refrigerant. The only reason why you need an additional supply of refrigerant is that leaks are present, and it needs repair. Find technicians who do a complete job by fixing those leaks before adding more refrigerant.
- Asking for Cash Payment Upfront
If your HVAC technician is forcing you to make a cash payment before the service is done, you are likely being scammed. Be extra careful because the technician can get your money and run. Get rid of this scenario by dealing only with local HVAC companies with clear policies that do not include upfront payment and hidden charges.
Looking for a reliable HVAC company in Rockwall, TX and nearby areas? Rockwall One Hour Heating & Air Conditioning® is just around the corner. Call us!