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The tech was very knowledgeable and helpful. Great company.
Experts in the business with great customer service. Definitely a recommend.
I had been having issues with my HVAC system and was uncertain which company to call to check it out. I had seen advertisements for One Hour and contacted the Monroe,LA location. I scheduled an appointment and the company representative arrived on time to perform a comprehensive inspection of my system. The inspection identified several areas of concern that needed to be addressed. My system was older and had been showing it's age for a couple of years now. My electric bills had been going up due to having to run the system harder. It was recommended that the system be replaced with a more efficient and modernized model rather than patching up the old one. The One Hour representative explained the pros and cons to me in a way that I could understand and took the time to address all questions that I had. HVAC work, in my experience, is never "cheap" but I have learned that you usually get what you pay for. I am retired and my income isn't as flexible as I would like but One Hour was able to arrange financing that fit within my budget comfortably. Trey Barber is the technician who installed my new system. He was very skilled, knowledgeable and professional in appearance. Once installation was complete he thoroughly tested and adjusted the system to ensure it was operating properly. Before leaving he cleaned the work area up nicely and instructed me on the operation of all controls. He politely answered any questions I had. I am completely satisfied with the service that I received from the team at One Hour Heating and Air Conditioning - Northeast Louisiana and I recommend them to my family and friends.
Great communication, service and knowledge! Highly recommend!
They were professional, on time, explained everything clearly, and got the job done right. Great quality work, fair pricing, and excellent customer service from start to finish
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100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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